Soon after nomad.me rolled out RingCentral MVP—which let the team access their business numbers, SMS texting, and video conferencing from a unified app on their computers and smartphones—Sarah faced a family issue that put RingCentral’s communication capability to its first test. To help family members, she had to move from Southern California to an island off the coast of Wisconsin.
“I remember being nervous about moving so far away while we were getting this company off the ground. But our co-founder said, ‘Sarah, just go for it. We’ve got RingCentral. Us being in different states won’t slow things down.’ And he was 100% right.”
Today, she explains, the team uses their RingCentral softphone and mobile apps to easily connect with each other—as well as with partners, vendors, customers, and job candidates—in whatever communication format the situation calls for.
“We’ve been a global team essentially from day one. Our developers are in India, our designer is based in Italy, and we have other creatives working on nomad.me in San Diego. Everyone can communicate easily by phone because they’re all in our RingCentral cloud environment.”
Additionally, Sarah notes, the team does a lot of communication with vendors and partners via SMS text from their RingCentral apps. “The SMS capability is great because we can have those text communications in our RingCentral environment and never give out our personal numbers.”
Sarah also points out that she uses the built-in RingCentral Video for business meetings as well as to interview candidates. “If I’m talking with anyone outside our company, say a potential partner or a new-hire, I’m probably going to use the RingCentral Video. I really appreciate how clean and easy to use the app is, and that I can host or join a meeting from anywhere using the app on my phone.”