As with many other businesses, MiCamp Merchant Services’ employees find themselves on the go more than ever. The softphone application also makes it easy for employees to receive calls even if they are away from their desk. Call forwarding and call flipping are loved by the sales reps and executive staff alike—with this feature, a call can remain interrupted regardless of an employee’s location.
The RingCentral Phone gives Gade and her colleagues the ability to maintain their professional image even if they are not in the office. “We spend a lot of time working outside of the office,” says Gade. “40% of our employees use the RingCentral Phone, which gives us the ability to use our business phone number rather than our personal cell phone numbers.”
