Union Home Mortgage
The national provider of home mortgages has consolidated communication platforms, improved responsiveness to customers, and brought its 1,200 Partners closer with RingCentral.
RingCentral gives our lending officers the ability to easily communicate with borrowers from anywhere, and in whatever ways the borrowers preferred. “They could call, text, fax, or talk face-to-face over a video chat and share their screens.
We didn’t want our lending officers to have to tell borrowers, ‘Call me at this number. But if you want to text me, it’s best to use this number. And use this other number to send us a fax.’
I can’t tell you how valuable it is that with RingCentral Video, we now have a solution that can support our virtual meetings even with all 1,200 Partners on them. And I can’t tell you how great it is to hear our CEO say that the communications solution we chose is giving our company a world-class experience.