Soon after they started rolling out the Glip team messaging and collaboration app to some the company’s teams, VGM Group began seeing significant benefits in at least three key areas.
“First, because Glip is part of RingCentral, it’s letting us build the all-inclusive communications and collaboration infrastructure we were hoping for,” says Tonne. “Now we have one online platform to manage voice, web meetings, fax, our contact center, and even team collaboration. Everything works together seamlessly, and that’s helping connect our different departments and business units and letting us collaborate more effectively.”
A second benefit, which might be the most important for VGM Group, is that Glip is far more than the enterprise instant messaging platform they were using before. It’s a unified online workspace for team messaging, project and task management, file sharing and commenting, calendar event tracking, and more. In other words, it’s the robust collaboration app VGM Group was looking for.
“Glip is really improving how our teams communicate and get their work done,” Tonne says. “We can create an online meeting room for each project, and everyone working on that project can go in there, add their notes, files, pictures… and collaborate anytime.”
Finally, a third benefit VGM Group is already seeing with its Glip rollout, Tonne explains, is a reduction of email, which is saving both time and money. “At just one of our companies, HOMELINK, we have 400 employees, and they’ve always primarily used email—hundreds of messages every day for just about every employee. It’s not efficient, and it’s forced us to buy plenty of email servers. Now that they’ve started to use Glip, our employees can be much more productive and responsive than they could using email, and we won’t need to keep buying servers.”