Private Religious University
Discover how this leading private university leverages RingEX and RingCX to improve the telephony experience for its 5,500 employees and 35,000 students.
Penn Highlands’ main goal has always been to provide affordable education to people who need it. I’m proud that when the lockdowns went into effect, we were able to continue delivering on that promise. And it was in no small part because we had the right phone solution.
Our former phone system’s remote capabilities and administration was limited to remote staff and faculty. The end user experience wasn’t optimal with the antiquated system. It would be difficult to rely on that system during the COVID lockdown.
We were already planning to upgrade our phone system before the shutdown, but COVID definitely accelerated our search.