Whether a patient wants to minimize varicose veins, remove tattoos, or leverage the latest technologies to fight an aggressive case of skin cancer, California Skin Institute has the experts to help—including dermatologists, surgeons, pathologists, oncologists, aestheticians, and nurse practitioners.
Founded in 2007 as a one-doctor dermatologic surgery practice, the company clearly tapped into an unmet need for skin-related cosmetic and medical expertise. In just over a decade, CSI became the largest private-practice dermatology group in California, with hundreds of employees serving patients at dozens of locations throughout the state.
Much of CSI’s growth has resulted from mergers with leading dermatology and cosmetic practices in California. This helped CSI build a statewide team with unparalleled expertise in skin-based medical, surgical, and cosmetic services. But it also created a logistical challenge: CSI’s growing organization was built on a patchwork of aging, incompatible phone systems.