Raven Housing Trust
With RingCentral Contact Centre, This Social Landlord Is Improving the Customer Experience for its Thousands of Residents
Industry
Real estate
Hq
Surrey, UK
Year founded
-
Employees
300
Industry
Real estate
Hq
Surrey, UK
Year founded
-
Employees
300
Migrating to RingCentral allowed us to consolidate systems and manage all our phone calls on a single cloud platform that employees can access anywhere. And thanks to the integration with Microsoft Dynamics 365, RingCentral Contact Centre has also helped us improve our customer experience. Overall, this has been a terrific move for our company.
Martin Honeywood
Programme Director
20,000
remote agents onboarded to RingCentral in under 8 weeks
60,000,000
60 million
API calls per month to automate agent workflows
Saving £
Sitel Group saved its government clients millions of £