Secure Your Business Communications and Keep Your Startup Safe

A startup can be the next big thing in your industry, but it can also be a money pit.

Unfortunately, these expenses can’t be avoided. As a business owner, you should never scrimp on the essentials. This is especially true if your startup is cloud-based or has operations based on the Internet. At the very least, you need to ensure you have the following:

  • The best possible Internet connection (speed and stability)
  • Hardware (storage and computing power)
  • Software (the latest updates on your apps and tools), and
  • Data and communications security

You can control the first three through smart budgeting. For example, your connection speed should match the needs of your business so allocating money for that is a given. Security, however, should neither be ignored nor be the least of your priorities.

The Internet could be a scary, dangerous place, especially where money and valuable information are involved.

What are the ways to ensure your startup’s communications are airtight?

For a startup or small business looking for a big break, it’s hard to focus on security when you have more urgent and important things to worry about.

Of course, you’d rather focus on marketing and sales. After all, those translate into financial gains. But lack of network data security can undermine success and profit, too. So what’s a busy business owner to do?

Well, you could just find a service provider that can worry about that for you. There are ways to ensure your startup’s infrastructure partner is secure:

  1. Environment (physical location) security
  2. Network and infrastructure security
  3. Transmission security

How do you handle these things? Well…

Environment: Ensure that location and environment is secure

Your business’ location is vital to your success. It’s common sense to set up somewhere with good foot traffic or where your target customers can easily find you. So is choosing an area with fewer competitors, or near establishments that encourage people to support your business. In terms of security, you’d want to be in a safe neighborhood, have access to law enforcement, and have round-the-clock security.

But that’s just security on your end. Good third-party service providers are required to have multiple layers of security in place. Their data centers tend to be protected by robust electronic prevention systems as well as on-site security personnel and on-call engineering specialists. These centers are also set up in diverse locations, minimizing the risk of service termination and data loss from catastrophic events. Specialists are available round-the-clock to make sure someone will be there to handle issues as soon as they’re identified.

Find those good third-party service providers.

Network and Infrastructure Security: Ensure that your network and infrastructure is robust

If you’re working through the cloud, then your infrastructure is the backbone of your operations. A weak segment can cripple the whole system. Getting a service provider with the best infrastructure security for your business can really take the load off your shoulders.

But before you subscribe to a service, ask them about the firewalls and session border controllers they have in place. These are the things that keep your network and applications safe in case someone decides to attack your system. Make sure they provide intrusion detection systems and fraud analytics. These deter attacks and also prepare your system for one.

As for internal security, you’ll also want to ask if they have options for multiple authentication levels. This way, you can set up administrative functions properly instead of giving everyone on your team access to confidential information. Ask if your third-party service provider can give you a hand with monitoring and vulnerability scans for your peace of mind.

Transmission Security: Ensure information exchange between you and your customers is always protected

Transactions, information exchange, internal communications, and other similar interactions are all important when doing business.

Transmission security should be at the top of your priority list, especially since it involves the exchange of money, goods, and vital information about your company. There are many people who try to take advantage of startups because they tend to have weak security measures. A truly reliable third-party service provider safeguards the transmission of data and communications completely.

A good example would be RingCentral and its transmission security. This safety net ensures your communications won’t be intercepted. Your communications system gets Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption. All endpoints, from desk phones, conference phones, down to your mobile app, will be protected.

Here’s a quick summary of the business communications checklist that you need to remember:

Keys to Ensure that Your Startup is Airtight

Startups, even when on a budget, can still keep all of their online assets safe and secure with the help of the right service provider. Rather than spend thousands on onsite security measures, you can just find a reliable provider like RingCentral and take advantage of the multiple layers of security for your data and communications.

RingCentral is a communications solution provider with multiple layers of security to protect the vital information your business handles. Our security rating is comparable to other tech brands including Box, Salesforce, etc. This gives small businesses and startups “enterprise-grade” protection, even on a budget. Our data centers have highly rated physical protection, with round-the-clock on-site security and engineering specialists. RingCentral’s infrastructure safeguards include firewalls and sessions border control for network and apps, and multiple authentication levels for user access and admin functions. Customers can safely communicate and transact with their clients with intrusion detection, fraud analytics, monitoring, and vulnerability scans in place, as well as full industry compliance (PCI DSS 3.1) for payment processing, and more.

To learn more about RingCentral’s multiple layers of security and how it can protect your data and communications, simply check our security page.

About the author

Francis Mansueto

Content Writer

A member of the RingCentral family since 2013, Francis has been writing about cloud communications, phone systems, and other related topics.