RingCentral for Microsoft Teams

Bring reliable, advanced calling, SMS, fax, and more into your Microsoft Teams mobile and desktop apps—no Teams Phone license required.

Trusted by 400,000 businesses worldwide

Taylor Made logo
Ultimate Kronos Group logo
Interparfums, Inc logo
H&CO logo
Howard Kennedy logo
Play Video: The RingCentral App Integration in Microsoft Teams
RingCentral Embedded App for Microsoft Teams

Powerful cloud calling with no Teams Phone license needed

Elevate the Microsoft Teams experience with RingCentral's cloud PBX capabilities.
The dialpad and history call list from RingCentral's Microsoft Teams integration
The RingCentral app integration on Microsoft Teams dashboard

AI-powered communications

Unlock conversation insights to transform workflows in Microsoft Teams.
Coming soon
A voicemail received in the RingCentral app

One number for all your communication needs

Phone, fax, and SMS with a single number, all available in Microsoft Teams.
A deskphone with the RingCentral app on Microsoft Teams window on the background

Integrated into Teams and all your devices

Extend telephony into Microsoft Teams, desk phones, and mobile devices from one trusted partner.
The All Calls List showing different contacts' Heads Up Display and the RingCentral dialpad

Business continuity

With RingCentral for Microsoft Teams, you can access your business phone system from anywhere with our web app as a failsafe—no downloads needed.
The call management options of the RingCentral app

Robust call controls for  power users

Boost productivity across your organization by unlocking advanced call capabilities.
The Business SMS window pane in the RingCentral app

Business SMS without using your personal line

Text customers and colleagues from the Teams app to keep work and personal lines separate.
RingCentral Direct Routing for Microsoft Teams

Native Teams dialing powered by RingCentral

RingCentral Direct Routing - built, managed, and owned by RingCentral - works behind the scenes to power reliable calling and an expanded global reach, all while users leverage the familiar Teams interface.
The dialpad and history call list from RingCentral's Microsoft Teams integration
99.99 percent reliability average of calls made by the RingCentral integration in Micosoft Teams app

High availability

RingCentral Direct Routing offers 99.999% reliability, ensuring your business phone system is available for you to serve customers and generate revenue.
Microsoft Teams and RingCentral integration features for business continuity

Business continuity

RingCentral Direct Routing delivers a completely native Teams dialing experience. But if Teams is unavailable, users can access RingCentral’s telephony through the RingCentral app for business continuity.
A heads up display of a male user in the RingCentral integration with MS Teams app

Simpler administration

Manage users in the RingCentral and Microsoft Teams Admin Centers, unlike other Direct Routing solutions that require a third portal for administration.
An audio recording of a call received in the RingCentral App

Advanced PBX features

Add essential enterprise-grade cloud phone system features like advanced IVRs, call recording, call parking, and more – all right in Teams.
The Call icon as seen in the Microsoft RingCentral App integration

Seamless experience for your Teams users

Users can easily access telephony in the Teams app with no additional training. This enhances the end user experience and minimizes the number of help desk tickets, making it a win-win for employees and IT.
Logos of distinguished industry security experts


RingCentral delivers best-in-class security through enterprise-grade protection with seven layers of security, giving IT peace of mind to keep data protected.
A male worker with headphones on in front of a laptop

Powerful cloud calling for Microsoft Teams

Uptime, not service credits

RingCentral has delivered 19 straight quarters of less than 79 seconds of downtime, ensuring you can communicate with customers and colleagues – even when Teams is down.

Expand your global reach

Connect global offices and distributed teams with coverage in 46 countries.

Mobile calling to power hybrid and remote work

The RingCentral for Teams mobile app helps employees stay connected, even on the go. Place and receive calls through RingCentral in the Microsoft Teams mobile app, extending the value of the integration beyond the desktop.

Advanced calling capabilities for Teams

Get tools like heads-up display, call queue management, and whisper, monitor, and barge to satisfy the needs of the sales, receptionists, and other phone power users.
RingCentral's Agent's Service level dashboard

Advanced call analytics - no Power BI license needed

RingCentral’s analytics empower you to build reports from templates, customize them for your needs, and share them with anyone. No data science degree or costly PowerBI license required.
Toggle switches for RingCentral integrations

The broadest set of telephony integrations in UCaaS

Get the flexibility to embed RingCentral where you work or to make your Microsoft 365 apps even more powerful.
A call being received via RingCentral’s CX embedded into Microsoft Teams

Microsoft-certified Contact Center

Maximize agent productivity by integrating RingCentral’s Microsoft-certified Contact Center right into Microsoft Teams.
Choose your plan
Get up and running today. Grow at any time.
Phone capabilities for every need
Get global phone calling with 99.999% reliability in 46 countries, compliance, security, and advanced cloud PBX capabilities.
Get global phone calling with 99.999% reliability in 46 countries, compliance, security, and advanced cloud PBX capabilities.
Get started today

Full name*

Enter a valid full name

Work email*

Enter a valid email address

Business phone number*

Enter a valid phone number

Company name*

Enter a valid company name

Number of employees*

Enter a valid number of employees

Number of employees*

Enter a valid number of employees

Required fields*
By clicking the button above, you consent to receiving calls and emails from RingCentral. Calls may be connected using automated technology.
Thank you for your interest in RingCentral
A sales advisor will contact you within 24 hours. If you'd like to speak to someone now, please call (800) 574 5290