Category
Corporate news, Life @ RingCentral
Now available: The 2022 RingCentral Impact Report
2022 was a pivotal year for our ESG (environment, social impact, and governance) program. We’re incredibly proud of what our teams have accomplished and the support ...
Industry highlights
New report: How to drive exceptional customer ...
Heightened customer expectations for anytime, anywhere services, growing competition, and shifting workplace trends are putting new pressures on the financial services industry. RingCentral’s ...
Startup advice: Quotes from 7 famous entrepreneurs
If you’re looking for solid startup advice, it can be hard to find tips to trust. The startup world is still relatively new, despite the recent explosion of these small-yet-mighty companies. In a ...
[Checklist] 8 strategies to exceed CMS call recording ...
What if there was a guide to help you meet the latest requirements from the Centers for Medicare & Medicaid Services (CMS), and reimagine member engagement for your payer organization? Great ...
The best property management software (& other useful ...
Working in real estate, you’ve got to be prepared for a fast-paced work environment and able to think on your feet. Making deals happen takes a lot of groundwork. Meeting clients, checking in ...
7 retail call center best practices
Highlights The following best practices for retail call centers are discussed: Establish key performance indicators to evaluate and improve results Continuously coach reps to pursue individual ...
10 simple student voice strategies
Highlights Students are the foundation of your school, but often, their voices are underrepresented. Supporting student voice leads to more student engagement, and ultimately to better school ...