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Reports & research, RingCentral newsdesk
RingCentral named a Gartner® Magic Quadrant™ Leader 9 Years in a Row
For the 9th consecutive year, RingCentral has been named a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS) Worldwide ...
Industry highlights
6 financial services trends to watch in 2023
A new year means it’s time to look ahead at financial services trends on the rise. Global inflation was the dominant story in the financial sector throughout 2022. In 2023, businesses and ...
Startup advice: Quotes from 7 famous entrepreneurs
If you’re looking for solid startup advice, it can be hard to find tips to trust. The startup world is still relatively new, despite the recent explosion of these small-yet-mighty companies. In a ...
[Checklist] 8 strategies to exceed CMS call recording ...
What if there was a guide to help you meet the latest requirements from the Centers for Medicare & Medicaid Services (CMS), and reimagine member engagement for your payer organization? Great ...
The best property management software (& other useful ...
Working in real estate, you’ve got to be prepared for a fast-paced work environment and able to think on your feet. Making deals happen takes a lot of groundwork. Meeting clients, checking in ...
7 retail call center best practices
Highlights The following best practices for retail call centers are discussed: Establish key performance indicators to evaluate and improve results Continuously coach reps to pursue individual ...
10 simple student voice strategies
Highlights Students are the foundation of your school, but often, their voices are underrepresented. Supporting student voice leads to more student engagement, and ultimately to better school ...