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New milestone: RingCentral hits 5 million paid seats
We love meeting big goals almost as much as we love exceeding market expectations. When we crossed five million paid RingCentral MVP® (Message, Video, Phone) seats, ...
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Industry highlights
Why digital UX is essential for modern banking
Highlights Customer satisfaction is driven largely by digital customer experience in the modern business world. A great UX increases your conversion rates, turning visitors into customers. A ...
Startup sales: How to close more deals and grow your business
If your startup has a new product or service to sell or a new way to sell an existing product, the sales process is a huge step to tackle, full of decisions to make, policies to set, and ...
Top trends in clinical trials for 2022
Highlights This exploration of top trends in clinical trials for 2022 discusses the following key topics: Implications of a more geographically dispersed pool of participants More effort to ...
Virtual open houses: 4 essential checklists for real ...
Believe it or not—there were hundreds and thousands of homes being sold across the United States in 2020,1 with a good majority of them being purchased without the buyer ever setting foot in the ...
7 retail call center best practices
Highlights The following best practices for retail call centers are discussed: Establish key performance indicators to evaluate and improve results Continuously coach reps to pursue individual ...
Communications compliance in higher ed: A look at ...
Highlights: Regulatory requirements to protect student data privacy necessitate careful thought for higher education institutions. FERPA, HIPAA, IDEA, and GDPR all apply to student privacy. ...