Enhanced Business SMS
Upgrade business texts with advanced SMS and RCS
Drive higher engagement with one compliant platform for two-way messaging, rich campaigns, and built-in calling—now with AI-powered responses to handle customer texts automatically.
Simple SMS marketing
Easily create personalized SMS campaigns with advanced messaging rules and send secure payment requests.*
Flexible automation
Automate responses with AI that answers common questions and handles scheduling instantly.
Built-in compliance
Effortlessly track and manage SMS consent to comply with carriers, including easy opt-out management.
Deeply integrated
Use pre-built SMS integrations and custom APIs, or send business SMS directly through Microsoft Teams.
The complete SMS platform for business
Easily reach large groups, track, manage, and grow your SMS marketing from one simple workspace.
Send messages that get read |
Get 98% open rates and 7x more engagement than email with personalized promotions and branded content.
Automate your campaigns
Let automated text campaigns handle customer interactions and follow-ups with our pre-built integrations or open APIs.
Share photos and more by text
Easily send pictures, event invites, and other media through text to make your messages more interesting.
Brand your messages with RCS |
Send verified messages with your business name and logo to build instant trust. Request an invite to get started.
Engage customers and partners on their preferred channel
SMS FOR OPERATIONS
Lower costs and
expand your reach
SMS FOR OPERATIONS
Lower costs and
expand your reach
Add shared team inboxes
Improve collaboration with a shared SMS inbox so no messages slip through the cracks.
Offer on-the-spot customer support
Help customers faster with easy ready-made replies and manage conversations on your phone or computer.
Automate messages*
Reduce missed appointments and keep customers updated with AI-powered responses.
Streamline fast & easy payments*
Send secure payment requests with invoice references, memos, and tip options, allowing customers to pay instantly via Apple Pay®, Google Pay™, or credit card from their mobile device.
EASY MANAGEMENT
Manage all your business
texts in one place
EASY MANAGEMENT
Manage all your business
texts in one place
Deliver messages with certainty
Make sure your messages get through, manage carrier compliance requirements, and save on fees.
Worry-free, opt-out management
Easily track and manage unsubscribe requests so that all contacts stay compliant.
Effortlessly scale up
Add new phone numbers and devices in minutes and enjoy included SMS allotments, bundles, affordable rates, and clear usage tracking.
One workspace for everything
Handle calls, texts, faxes, messages, and video meetings in one easy app.
BUSINESS SMS Booster
Connected teams, happier customers
Set up shared inboxes and use AI to automatically respond to customer inquiries with on-brand answers.
See why over 500,000 businesses trust RingCentral
Texting features designed for higher customer engagement
Shared team inboxes*
Collaborate on texts with one number using features like claiming, assigning, and private notes.
Targeted blasts & sequences*
Schedule or reuse SMS campaigns for personalized messages with built-in STOP automation.
SMS templates
Create, save, and use customizable message templates for your most commonly sent messages.
Works across your devices
Switch between your desktop, tablet, and mobile phone anytime to pick up where you left off.
AI writer
Compose polished chat messages in your preferred style and length.
Group SMS/MMS
Send a group text message to multiple people in a single thread.
Automation for replies*
Deploy a pre-built Interactive Text Receptionist for automated FAQ replies, self-scheduling, orders, and more.