Plans & pricing
Choose annual and save up to 33%.
Standard
Message, Video, Phone
$34.99
$24.99
/user/month **
Everything in Essentials, PLUS
- No limit on number of users
- Business phone numbers in over 100 countries
- Unlimited internet fax
- Unlimited audio conferencing
- Video meetings with up to 100 participants
- Up to 24-hour meeting duration
- Quality-of-service reports
-
Popular integrations including
Office 365, Google Workspace, Slack,
and more - 24/7 support
Show all benefits
Ultimate
Message, Video, Phone, Open API
$59.99
$49.99
/user/month **
Everything in Premium, PLUS
- Device status reports
- Device status alerts
- Unlimited storage***
Show all benefits
Compare plans
Have a question? Call
(800) 574 5290
|
Not available
Essentials
Buy now
Try free
|
Standard
Buy now
Try free
Contact sales
View Demo
|
Premium
Buy now
Try free
Contact sales
View Demo
|
Ultimate
Contact sales
Contact sales
View Demo
|
|
|---|---|---|---|---|
|
Pricing
|
Annually: $19.99/user/mo
Monthly: $29.99/user/mo |
Annually: $24.99/user/mo
Monthly: $34.99/user/mo |
Annually: $34.99/user/mo
Monthly: $44.99/user/mo |
Annually: $49.99/user/mo
Monthly: $59.99/user/mo |
|
Business phone or toll-free numbers
One phone number for calling, team messaging, and video
meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.
|
✔
|
✔
|
✔
|
✔
|
|
Toll-free minutes
Inbound Toll-free minutes
Toll-free minutes are per account regardless of number of lines. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min.
Learn
more
In addition to unlimited outbound calling minutes, every account gets a set number of toll-free minutes for inbound calls. You can transfer an existing toll-free number or get a new one.
The number of inbound calling toll-free minutes per account is shown in the chart on the right. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min. There are also bundled offers available that can reduce the cost to 1.9¢/min.
Learn
more
|
100
|
1,000
|
2,500
|
10,000
|
|
Unlimited calls within the US/Canada**
Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.
Learn more
|
✔
|
✔
|
✔
|
✔
|
|
Unlimited Business SMS**
Use your business phone number to send unlimited one-to-one or group SMS/MMS.
|
✔
|
✔
|
✔
|
✔
|
|
Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.
|
✔
|
✔
|
✔
|
✔
|
|
Visual voicemail and voicemail-to-email
Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
Learn
more
|
✔
|
✔
|
✔
|
✔
|
|
Team messaging
Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
Learn more
|
✔
|
✔
|
✔
|
✔
|
|
Document sharing
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.
|
✔
|
✔
|
✔
|
✔
|
|
Call management and phone system
administration Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
*Not available with Essentials.
Learn
more
|
✔
|
✔
|
✔
|
✔
|
|
Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings,
team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
Learn
more
|
✔
|
✔
|
✔
|
✔
|
|
High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
Learn more
|
✔
|
✔
|
✔
|
✔
|
|
Call log reports
Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
Learn
more
|
✔
|
✔
|
✔
|
✔
|
|
Phone rental options: desk and
conference phones Rent any desk phone or conference phone for a low monthly price.
Contact sales for details and pricing.
Learn
more
|
✔
|
✔
|
✔
|
✔
|
|
Add Video Pro and Video Pro+ users
Administrators can add Video Pro and Video Pro+ users from within MVP.
|
✘
|
✔
|
✔
|
✔
|
|
Unlimited internet fax
Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
Learn
more
|
✘
|
✔
|
✔
|
✔
|
|
Unlimited audio conferencing
Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.
|
✘
|
✔
|
✔
|
✔
|
|
Video meetings and participants
Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium with RingCentral Video (up to 200) Standard with RingCentral Video (up to 100) |
✘
|
Up to 100 people
per video meeting
|
Up to 200 people
per video meeting
|
Up to 200 people
per video meeting
|
|
High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
Learn more
|
✘
|
✔
|
✔
|
✔
|
|
Quality-of-service reports
Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables
easier monitoring and faster troubleshooting.
Learn
more
|
✘
|
✔
|
✔
|
✔
|
|
Popular integrations including Office 365,
Google Workspace, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
Learn
more
|
✘
|
✔
|
✔
|
✔
|
|
24/7 support
Unlimited chat and phone support.
|
✘
|
✔
|
✔
|
✔
|
|
Multi-level auto attendant
Answer callers automatically with customized greetings, and ensure every call is directed to the right employee or department.
Learn
more
Auto-attendant is a virtual receptionist service that greets your callers and routes them to employees, departments, or to any phone in the world (i.e. an employee's mobile phone, an office deskphone, or a virtual phone on the RingCentral app).
With the multi-level auto attendant feature, you can create rules to handle incoming calls for multiple office locations or language selections. For example:
“Press 1 for our New York office. 2 for Chicago office. 3 for Los Angeles office.” OR
“Press 1 for English. Marque 2 para Español.”
|
✘
|
✔
|
✔
|
✔
|
|
Professional implementation
Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.
Learn
more
|
✘
|
✔
|
✔
|
✔
|
|
Call recording
Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
Learn
more
|
✘
|
On-demand
|
Automatic
|
Automatic
|
|
Compatible with RingCentral Rooms™ (add-on)
Turn any space into a conference room.
Learn
more
|
✘
|
✔
|
✔
|
✔
|
|
Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
Learn
more
|
✘
|
✘
|
✔
|
✔
|
|
Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
Learn
more
|
✘
|
✘
|
✔
|
✔
|
|
Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
|
✘
|
✘
|
✔
|
✔
|
|
Hot desking
Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Hot desking lets employees share office desk phones while keeping their separate extensions, greetings and voicemail access.
It enables companies to save costs of desk phones while still letting their employees remain productive. |
✘
|
✘
|
✔
|
✔
|
|
Advanced call handling including whisper, barge, and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.
|
✘
|
✘
|
✔
|
✔
|
|
Real-time analytics
Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.
|
✘
|
✘
|
✔
|
✔
|
|
Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of RingCentral MVP into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
Learn more
|
✘
|
✘
|
✔
|
✔
|
|
Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of RingCentral MVP into your vertical's business apps such as Canvas, Smarsh, etc.
Learn more
|
✘
|
✘
|
✔
|
✔
|
|
Developer platform and custom integrations
RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable
insight from communications data.
Visit
Developer Portal
|
✘
|
✘
|
✔
|
✔
|
|
Device status reports
Monitor hard phone registration status globally and gain visibility into your devices' history.
|
✘
|
✘
|
✘
|
✔
|
|
Device status alerts
Set up automated monitoring rules and receive notifications when devices are offline.
|
✘
|
✘
|
✘
|
✔
|
|
Unlimited storage***
Store an unlimited* amount of documents, spreadsheets, presentation files, contracts,
invoices, images, videos, and recordings.
*Retention period applies.
Store an unlimited* amount of content within your RingCentral app. This could be documents, spreadsheets, presentation files, contracts, invoices, images, or videos that you send as attachments within messages; or these could be the recordings of your video meetings.
*Retention period applies. |
✘
|
✘
|
✘
|
✔
|
Expand your system as needed
Give us a call today: (800) 574 5290
Additional toll-free
or local numbers
$4.99
/user/month**
Additional vanity numbers
$30
one-time fee
Additional international numbers
Starting at
$5.99
/user/month**
Additional international
toll-free numbers
toll-free numbers
$14.99
$14.99/user/month
$25 one-time fee
High Volume SMS
starting at
starting at
$.007
/message sent/received
Add a RingCentral
Rooms license
Rooms license
$49
/room/month
or $468 annually
(20% savings)
Important details and disclaimers
*RingCentral Office is now RingCentral MVP. All references to "RingCentral Office," whether in terms of service, advertising or product descriptions, mean "RingCentral MVP".
**Free trial is only available to new subscribers. Trial is limited to a maximum of five users and two desktop phones. Trial subscriptions include 50 minutes of domestic calls per user. Any free trial hardware must be returned within 21 days of trial cancellation
in order to avoid hardware charges.
Acceptable Use policies apply on all plans.
Phone rental available only with multi-year contract.
Professional implementations for two users and above.
Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and
Local Taxes, may apply. See Taxes & Fees for more information.
Additional toll-free minutes billed at 3.9¢/min.
International calls will be charged at the current rates published in our international rates table. Calls to international toll-free numbers will be charged per minute, based on the country’s rate.
Mobile User extensions should not be used for making and receiving phone calls. While adding a Mobile User extension is free, if a Mobile User extension is used to make or receive phone calls in a given month, you will be charged that month for that Mobile
User extension at the same rate per month as you are charged for Digital Lines.
Unlimited phone calls and unlimited Business SMS is limited to US and CA markets only.
Unlimited Business SMS is limited to Person-to-Person SMS, only. Application-to-Person SMS is available at an additional cost, as RingCentral High Volume SMS.
***Retention period applies.
Not ready to buy?
Sign up for a free walk-through of our all-in-one message, video, and phone solution.
Not available
RingCentral Video Pro
Video meetings and team messaging
free
Free
/user/month **
Meet your way with video and messaging together
- Unlimited meetings
- Host up to 100 participants
- Instant join in browser with no app
- Store cloud recordings up to 7 days
-
Popular integrations including Google Workspace, Microsoft Teams, and
Office 365 -
Switch a meeting between devices with
one click - Share files, manage tasks
- Always free, no credit card required
Show all benefits
RingCentral Video Pro+*
Meetings and messaging for bigger teams
$14.99
$11.99
/user/month **
Everything in RingCentral Video Pro, PLUS
- Host up to 200 participants
- Extra cloud recording storage (per user)
- Store cloud recordings up to one year
- Single Sign-on
- Advanced analytics across video, messaging, and devices
-
Call any phone from a meeting
(500 minutes included per user) -
Popular business integrations, such
as Salesforce - Developer APIs for custom integrations
Show all benefits
Compare plans
|
Features
|
Pro
Get started
|
Pro+
Get started
|
|
|---|---|---|---|
|
Meeting duration
|
24 hrs***
|
24 hrs
|
|
|
Maximum number of participants
|
100
|
200
|
|
|
Cloud recording
Record your meetings to the cloud and share with others.
|
10 hrs
|
100 hrs
|
|
|
Cloud recording retention period
Store your meetings to listen again and share.
|
7 days
|
1 year
|
|
|
HD video and HD voice
|
✔
|
✔
|
|
|
Virtual background
Hide your background by choosing from a variety of backdrops.
|
✔
|
✔
|
|
|
Closed captioning
Display participants' speech as text on screen.
|
✔
|
✔
|
|
|
Instant join in browser with no app
|
✔
|
✔
|
|
|
Instant or scheduled meetings
|
✔
|
✔
|
|
|
Active speaker and full-screen view
|
✔
|
✔
|
|
|
One-tap desktop/mobile meeting switch
|
✔
|
✔
|
|
|
Private and group in-meeting chat
|
✔
|
✔
|
|
|
Custom personal meeting ID
Create a permanent meeting ID.
|
✔
|
✔
|
|
|
Desktop and application sharing
|
✔
|
✔
|
|
|
Co-annotation on shared screen
|
✔
|
✔
|
|
|
Host controls (lock meeting, mute all, and participant control)
|
✔
|
✔
|
|
|
Launch up to two meetings at a time
|
✔
|
✔
|
|
|
Join by telephone dial-in
Give participants the flexibility to dial in over the phone.
|
✔
|
✔
|
|
|
Encrypted data in-transit and at rest
|
✔
|
✔
|
|
|
Encrypted cloud recordings
Securely record your meetings to the cloud.
|
✔
|
✔
|
|
|
Meeting password
|
✔
|
✔
|
|
|
Waiting room
Lock your meetings so you can control who can join and when.
|
✔
|
✔
|
|
|
Enterprise-Ready rating from McAfee CloudTrust
|
✔
|
✔
|
|
|
HITRUST certified
|
✔
|
✔
|
|
|
HIPAA/BAA compliance
|
✔
|
✔
|
|
|
ISO 27001, ISO 27017, and ISO 27018
|
✔
|
✔
|
|
|
Direct and team messaging
|
✔
|
✔
|
|
|
Team messaging: collaboration with internal and external users
|
✔
|
✔
|
|
|
Team messaging: document and file sharing
|
✔
|
✔
|
|
|
Team messaging: task management
|
✔
|
✔
|
|
|
Team messaging: team events
Create calendar events and alert your teams.
|
✔
|
✔
|
|
|
Schedule meetings from teams, and create teams from meetings
|
✔
|
✔
|
|
|
Video integration within Office 365 and Google Workspace
|
✔
|
✔
|
|
|
Schedule meetings to Office 365 and Google Workspace calendars
|
✔
|
✔
|
|
|
Two-way sync with Office 365 and Google Workspace calendars
|
✔
|
✔
|
|
|
Web self-service and chatbot support
|
✔
|
✔
|
|
|
Call Me/Call Out with 500 included minutes
Receive a call instead of having to dial in. Or connect participants by having RingCentral call them directly.
|
✔
|
✔
|
|
|
Delegate scheduling
Allow delegates to schedule meetings on your behalf.
|
✔
|
✔
|
|
|
Busy presence from Office 365 and Google Workspace calendars
|
✔
|
✔
|
|
|
Business app integrations
|
✔
|
✔
|
|
|
Developer APIs for custom integrations
RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.
Visit Developer Portal
|
✔
|
✔
|
|
|
User management
Manage RingCentral products across the organization with admin access.
|
✔
|
✔
|
|
|
Company and user-level meetings settings
|
✔
|
✔
|
|
|
Single Sign-on
|
✔
|
✔
|
|
|
Advanced analytics
See data around meeting performance, usage, and adoption.
|
✔
|
✔
|
|
|
Message data retention policy
Store all messages for the lifetime of an account, by default. Admins can adjust the retention policy so that new messages are deleted after a certain period of time.
|
✔
|
✔
|
|
|
Message data export
Export the messaging history of an account with admin access.
|
✔
|
✔
|
|
|
File sharing controls by admin (Google Drive)
|
✔
|
✔
|
|
|
24/7 live agent (web tickets, chat, and phone support)
|
✔
|
✔
|
|
|
Compatible with RingCentral Rooms™ (add-on)
Turn any space into a conference room
Learn
more
|
✔
|
✔
|
Important details and disclaimers
*Once you create your account, go to Payments & Plan under your profile and upgrade to the RingCentral Video Pro+ plan.
**Acceptable Use Policy applies to all plans.
Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply. See Taxes & Fees for more information.
RingCentral Video®, RingCentral Video Pro™, and RingCentral Video Pro+™ are trademarks of RingCentral, Inc.
Subject to the Terms of Service, RingCentral Video Pro is for 2-100 participants and may not be used for single participant meetings.
Subject to the Terms of Service, RingCentral Video Pro is for 2-100 participants and may not be used for single participant meetings.
***If you sign up by December 2021
Not ready to buy?
Sign up for a free walk-through of our all-in-one message, video, and phone solution.
Basic
Inbound Voice Only
- Standard IVR and ACD capabilities
- Integrated with RingCentral MVP
- Collaborate using team message, video, and phone
Show all benefits
Ultimate
Inbound, Outbound, and Omnichannel
Everything in Advanced, PLUS
- Advanced outbound dialing capabilities
- Preview, progressive, and predictive dialers
- Advanced campaign management
- Agent scripting
Show all benefits
RingCentral Contact Center Features
|
Feature
|
Basic
Contact sales
|
Advanced
Contact sales
|
Ultimate
Contact sales
|
|---|---|---|---|
|
Service
|
Inbound voice
|
Omnichannel and CRM integrations
|
Inbound, outbound, and omnichannel
|
|
Voice
|
✔
|
✔
|
✔
|
|
Standard IVR and ACD
|
✔
|
✔
|
✔
|
|
Advanced IVR and ACD
|
✘
|
✔
|
✔
|
|
Omnichannel capabilities
|
✘
|
✔
|
✔
|
|
Email
|
✘
|
✔
|
✔
|
|
Chat
|
✘
|
✔
|
✔
|
|
SMS
|
✘
|
✔
|
✔
|
|
Social media
|
✘
|
✔
|
✔
|
|
Outbound dialing features
|
✘
|
✘
|
✔
|
|
Preview dialer
|
✘
|
✘
|
✔
|
|
Progressive dialer
|
✘
|
✘
|
✔
|
|
Predictive dialer
|
✘
|
✘
|
✔
|
|
Campaign management
|
✘
|
✘
|
✔
|
|
Workforce Optimization
Set of tools to manage agent performance, scheduling, and quality management in your contact center.
|
Pro
Fully integrated cloud WFO and contact center suite.
|
Enterprise
Premises-based WFO software solution.
|
|
|---|---|---|---|
|
Performance management
Feedback, coaching, and measurements to improve agent performance.
|
✔
|
✔
|
|
|
Omnichannel analytics
Search call recordings and text interactions for keywords, complaints, compliments, and sentiment analysis.
|
✔
|
✔
|
|
|
Workforce management
Build agent schedules, manage timelines, and empower agents.
|
✔
|
✔
|
|
|
Quality management
Record calls and screens, create and manage review forms, calibrate reviews, and select calls to review.
|
✔
|
✔
|