	Most popular Not available Essentials Buy now Try free	Standard Buy now Try free Contact sales View Demo	Best value Premium Buy now Try free Contact sales View Demo	Ultimate Contact sales Contact sales View Demo
Pricing	Annually: $19.99/user/mo Monthly: $29.99/user/mo	Annually: $27.99/user/mo Monthly: $37.99/user/mo	Annually: $34.99/user/mo Monthly: $44.99/user/mo	Annually: $49.99/user/mo Monthly: $59.99/user/mo
Business phone or toll-free numbers One phone number for calling, team messaging, and video meetings access. Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.	Included in plan	Included in plan	Included in plan	Included in plan
Toll-free minutes Inbound Toll-free minutes Included minute allotment varies by tier. Toll-free minutes are pooled across the account, regardless of number of lines. Additional minutes available for purchase. Learn more Included minute allotment varies by tier. Toll-free minutes are pooled across the account, regardless of number of lines. Additional minutes available for purchase. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
Unlimited calls within the US/Canada** Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
Enhanced Business SMS Designed to meet latest carrier requirements and improve deliverability. Included SMS allotment varies by tier. Additional SMS available for purchase. Available upon request.	Included in plan	Included in plan	Included in plan	Included in plan
Voicemail-to-text Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.	Included in plan	Included in plan	Included in plan	Included in plan
Visual voicemail and voicemail-to-email Access voicemail messages from your desk and mobile phones, email, desktop app, and online account. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
Team messaging Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
Document sharing Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.	Included in plan	Included in plan	Included in plan	Included in plan
Call management and phone system administration Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app. Call management features include: Answering rules Call forwarding Call transfer Call screening Call flip Call logs Presence Notifications Shared lines* Call park Intercom* Paging* *Not available with Essentials. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
Mobile apps for iOS and Android Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
High-definition (HD) voice To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
Call log reports Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
Phone rental options: desk and conference phones Rent any desk phone or conference phone for a low monthly price. Contact sales for details and pricing. Learn more	Included in plan	Included in plan	Included in plan	Included in plan
Add Video Pro and Video Pro+ users Administrators can add Video Pro and Video Pro+ users from within MVP.	Available as an add-on	Included in plan	Included in plan	Included in plan
Unlimited internet fax Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more. Learn more	Available as an add-on	Included in plan	Included in plan	Included in plan
Unlimited audio conferencing Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.	Available as an add-on	Included in plan	Included in plan	Included in plan
Video meetings and participants Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device. Maximum number of participants varies by the video platform: Premium with RingCentral Video (up to 200) Standard with RingCentral Video (up to 100)	Available as an add-on	Up to 100 people per video meeting	Up to 200 people per video meeting	Up to 200 people per video meeting
High-definition (HD) video RingCentral delivers crystal-clear HD quality video and voice. Learn more	Available as an add-on	Included in plan	Included in plan	Included in plan
Quality-of-service reports Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting. Learn more	Available as an add-on	Included in plan	Included in plan	Included in plan
Popular integrations including Microsoft 365, Google Workspace, Slack, and more RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more. Learn more	Available as an add-on	Included in plan	Included in plan	Included in plan
24/7 support Unlimited chat and phone support.	Available as an add-on	Included in plan	Included in plan	Included in plan
Multi-level auto attendant Answer callers automatically with customized greetings, and ensure every call is directed to the right employee or department. Learn more Auto-attendant is a virtual receptionist service that greets your callers and routes them to employees, departments, or to any phone in the world (i.e. an employee's mobile phone, an office deskphone, or a virtual phone on the RingCentral app). With the multi-level auto attendant feature, you can create rules to handle incoming calls for multiple office locations or language selections. For example: “Press 1 for our New York office. 2 for Chicago office. 3 for Los Angeles office.” OR “Press 1 for English. Marque 2 para Español.”	Available as an add-on	Included in plan	Included in plan	Included in plan
Professional implementation Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting. Learn more	Available as an add-on	Included in plan	Included in plan	Included in plan
Call recording Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments. On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile. Learn more	Available as an add-on	On-demand	Automatic	Automatic
Compatible with RingCentral Rooms™ (add-on) Turn any space into a conference room. Learn more	Available as an add-on	Included in plan	Included in plan	Included in plan
Compatible with RingCentral Room Connector (add-on) Room Connector allows room conferencing systems on legacy hardware with SIP-based endpoints (third party endpoints) to connect and access video meetings on RingCentral. Learn more	Available as an add-on	Included in plan	Included in plan	Included in plan
Single Sign-on Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device. Learn more	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Multi-site admin and management Get the flexibility to manage and support your branch offices based on their unique operational needs. Learn more	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Up to 8-digit extensions with site codes Simplified intra-site dialing for large multi-site customers.	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Hot desking Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features. Hot desking lets employees share office desk phones while keeping their separate extensions, greetings and voicemail access. It enables companies to save costs of desk phones while still letting their employees remain productive.	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Advanced call handling including whisper, barge, and more Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion. Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Real-time analytics Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Popular CRM integrations with Salesforce, Zendesk, and more Bring the functions and features of RingCentral MVP into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc. Learn more	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Industry-specific integrations with Canvas, Smarsh, and more Bring the functions and features of RingCentral MVP into your vertical's business apps such as Canvas, Smarsh, etc. Learn more	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Developer platform and custom integrations RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data. Visit Developer Portal	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Device status reports Monitor hard phone registration status globally and gain visibility into your devices' history.	Available as an add-on	Available as an add-on	Available as an add-on	Included in plan
Device status alerts Set up automated monitoring rules and receive notifications when devices are offline.	Available as an add-on	Available as an add-on	Available as an add-on	Included in plan
Unlimited storage*** Store an unlimited* amount of documents, spreadsheets, presentation files, contracts, invoices, images, videos, and recordings. Retention period applies. Store an unlimited amount of content within your RingCentral app. This could be documents, spreadsheets, presentation files, contracts, invoices, images, or videos that you send as attachments within messages; or these could be the recordings of your video meetings. *Retention period applies.	Available as an add-on	Available as an add-on	Available as an add-on	Included in plan

Features	Pro Get started	Pro+ Get started for free Upgrade any time*
Meeting duration	24 hrs	24 hrs
Maximum number of participants	100	200
Cloud recording Record your meetings to the cloud and share with others.	10 hrs	100 hrs
Cloud recording retention period Store your meetings to listen again and share.	7 days	1 year
HD video and HD voice	Included in plan	Included in plan
Virtual background Hide your background by choosing from a variety of backdrops.	Included in plan	Included in plan
Closed captioning Display participants' speech as text on screen.	Included in plan	Included in plan
Instant join in browser with no app	Included in plan	Included in plan
Instant or scheduled meetings	Included in plan	Included in plan
Active speaker and full-screen view	Included in plan	Included in plan
One-tap desktop/mobile meeting switch	Included in plan	Included in plan
Private and group in-meeting chat	Included in plan	Included in plan
Custom personal meeting ID Create a permanent meeting ID.	Included in plan	Included in plan
Desktop and application sharing	Included in plan	Included in plan
Co-annotation on shared screen	Included in plan	Included in plan
Host controls (lock meeting, mute all, and participant control)	Included in plan	Included in plan
Launch up to two meetings at a time	Included in plan	Included in plan
Join by telephone dial-in Give participants the flexibility to dial in over the phone.	Included in plan	Included in plan
Encrypted data in-transit and at rest	Included in plan	Included in plan
Encrypted cloud recordings Securely record your meetings to the cloud.	Included in plan	Included in plan
Meeting password	Included in plan	Included in plan
Waiting room Lock your meetings so you can control who can join and when.	Included in plan	Included in plan
Enterprise-Ready rating from McAfee CloudTrust	Included in plan	Included in plan
HITRUST certified	Included in plan	Included in plan
HIPAA/BAA compliance	Included in plan	Included in plan
ISO 27001, ISO 27017, and ISO 27018	Included in plan	Included in plan
Direct and team messaging	Included in plan	Included in plan
Team messaging: collaboration with internal and external users	Included in plan	Included in plan
Team messaging: document and file sharing	Included in plan	Included in plan
Team messaging: task management	Included in plan	Included in plan
Team messaging: team events Create calendar events and alert your teams.	Included in plan	Included in plan
Schedule meetings from teams, and create teams from meetings	Included in plan	Included in plan
Video integration within Microsoft 365 and Google Workspace	Included in plan	Included in plan
Schedule meetings to Microsoft 365 and Google Workspace calendars	Included in plan	Included in plan
Two-way sync with Microsoft 365 and Google Workspace calendars	Included in plan	Included in plan
Web self-service and chatbot support https://support.ringcentral.com/	Included in plan	Included in plan
Call Me/Call Out with 500 included minutes Receive a call instead of having to dial in. Or connect participants by having RingCentral call them directly.	Available as an add-on	Included in plan
Delegate scheduling Allow delegates to schedule meetings on your behalf.	Available as an add-on	Included in plan
Busy presence from Microsoft 365 and Google Workspace calendars	Available as an add-on	Included in plan
Business app integrations	Available as an add-on	Included in plan
Developer APIs for custom integrations RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data. Visit Developer Portal	Available as an add-on	Included in plan
User management Manage RingCentral products across the organization with admin access.	Available as an add-on	Included in plan
Company and user-level meetings settings	Available as an add-on	Included in plan
Single Sign-on	Available as an add-on	Included in plan
Advanced analytics See data around meeting performance, usage, and adoption.	Available as an add-on	Included in plan
Message data retention policy Store all messages for the lifetime of an account, by default. Admins can adjust the retention policy so that new messages are deleted after a certain period of time.	Available as an add-on	Included in plan
Message data export Export the messaging history of an account with admin access.	Available as an add-on	Included in plan
File sharing controls by admin (Google Drive)	Available as an add-on	Included in plan
24/7 live agent (web tickets, chat, and phone support)	Available as an add-on	Included in plan
Compatible with RingCentral Rooms™ (add-on) Turn any space into a conference room Learn more	Available as an add-on	Included in plan
Compatible with RingCentral Room Connector (add-on) Room Connector allows room conferencing systems on legacy hardware with SIP-based endpoints (third party endpoints) to connect and access video meetings on RingCentral. Learn more	Available as an add-on	Included in plan

RingCentral Contact Center capabilities	Essentials Contact sales	Standard Contact sales	Premium Contact sales	Ultimate Contact sales
ACD with skills-based routing	Included in plan	Included in plan	Included in plan	Included in plan
Advanced IVR with visual flow designer	Included in plan	Included in plan	Included in plan	Included in plan
Click-to-call	Included in plan	Included in plan	Included in plan	Included in plan
90+ real-time and historical reports	Included in plan	Included in plan	Included in plan	Included in plan
300+ APIs for integrations with third-party apps	Included in plan	Included in plan	Included in plan	Included in plan
Advanced Voice Recording	Available as an add-on (Basic recording included)	Included in plan	Included in plan	Included in plan
30+ digital channels with omnichannel routing	Available as an add-on	Included in plan	Included in plan	Included in plan
Quality Management	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Screen Recording	Available as an add-on	Available as an add-on	Included in plan	Included in plan
Workforce Management	Available as an add-on	Available as an add-on	Available as an add-on	Included in plan
Performance Management Feedback, coaching, measurements, and gamification to improve agent performance	Available as an add-on	Available as an add-on	Available as an add-on	Included in plan
Interaction Analytics	Available as an add-on	Available as an add-on	Available as an add-on	Available as an add-on
Feedback Management	Available as an add-on	Available as an add-on	Available as an add-on	Available as an add-on
Predictive, progressive, and preview dialer	Available as an add-on	Available as an add-on	Available as an add-on	Available as an add-on
Salesforce, Microsoft, Zendesk, ServiceNow, Oracle, SugarCRM, SAP, NetSuite, and Bullhorn CRM integration adapters	Available as an add-on	Available as an add-on	Available as an add-on	Available as an add-on

Integrated RingCentral MVP capabilities
Global telephony with free domestic calling and choice of endpoint WebRTC, Soft phone, IP phone	Included in plan	Included in plan	Included in plan	Included in plan
Online self-serve global number procurement and management	Included in plan	Included in plan	Included in plan	Included in plan
Company-wide communication and collaboration via RingCentral MVP	Included in plan	Included in plan	Included in plan	Included in plan
Instant Ask the Expert via global phone directory, presence, call conference, and transfer	Included in plan	Included in plan	Included in plan	Included in plan
Real-time metrics notifications from RingCentral Contact Center to RingCentral MVP via Pulse	Included in plan	Included in plan	Included in plan	Included in plan
Configurable routing from front and back offices to RingCentral Contact Center	Included in plan	Included in plan	Included in plan	Included in plan

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