Plans and pricing
Choose annual and save up to 33%.
RingCentral Office
Message. Video. Phone.
Contact Center
Inbound. Outbound. Digital.
Standard
Message, Video, Phone
$34.99
$24.99
/user/month *
Everything in Essentials PLUS
- No limit on number of users
- Business phone numbers in over 100 countries
- Unlimited internet fax
- Unlimited audio conferencing
- Video meetings with up to 100 participants
- Up to 24-hour meeting duration
- Quality-of-service reports
-
Popular integrations including
Office 365, G Suite, Slack,
and more - 24/7 support
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Ultimate
Message, Video, Phone, Open Platform
$59.99
$49.99
/user/month *
Everything in Premium PLUS
- Device status reports
- Device status alerts
- Unlimited storage**
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Have a question? Call
(800) 574 5290
Business phone or toll-free numbers
One phone number for calling, team messaging, and video
meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.
Toll-free minutes
Toll-free minutes are per account regardless of number of lines. Additional minutes are always available for automatic purchase, which bill at 3.9¢/min.
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more
100
1,000
2,500
10,000
Unlimited calls within the US/CA*
Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.
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Unlimited Business SMS
Use your business phone number to send unlimited one-to-one or group SMS/MMS.
Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.
Visual voicemail and voicemail-to-email
Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
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more
Team messaging
Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
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Document sharing
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.
Call management and phone system
administration
Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
- Answering rules
- Call forwarding
- Call transfer
- Call screening
- Call flip
- Call logs
- Presence
- Notifications
- Shared lines*
- Call park
- Intercom*
- Paging*
*Not available with Essentials.
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more
Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings,
team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
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more
High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
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Call log reports
Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
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more
Phone rental options: desk and
conference phones
conference phones
Rent any desk phone or conference phone for a low monthly price.
Contact sales for details and pricing.
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more
Unlimited internet fax
Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
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more
Unlimited audio conferencing
Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.
Video meetings and participants
Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium with RingCentral Video (up to 200)
Premium with RingCentral Meetings (up to 100)
Standard with RingCentral Video (up to 100)
Standard with RingCentral Meetings (up to 4)
Premium with RingCentral Video (up to 200)
Premium with RingCentral Meetings (up to 100)
Standard with RingCentral Video (up to 100)
Standard with RingCentral Meetings (up to 4)
Up to 100 people
per video meeting
Up to 200 people
per video meeting
Up to 200 people
per video meeting
High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
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Quality-of-service reports
Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables
easier monitoring and faster troubleshooting.
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more
Popular integrations including Office 365,
G Suite, Slack, and more
G Suite, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
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more
24/7 support
Unlimited chat and phone support.
Multi-level auto attendant
Answer callers automatically with customized greetings, and ensure every call is directed to the right employee or department.
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more
Professional implementation
Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.
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more
Call recording
Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
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more
On-demand
Automatic
Automatic
Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
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more
Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
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more
Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
Hot desking
Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Advanced call handling including whisper, barge, and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.
Real-time analytics
Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.
Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of RingCentral Office into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
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Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of RingCentral Office into your vertical's business apps such as Canvas, Smarsh, etc.
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Developer platform and custom integrations
RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable
insight from communications data.
Visit
Developer Portal
Device status reports
Monitor hard phone registration status globally and gain visibility into your devices' history.
Device status alerts
Set up automated monitoring rules and receive notifications when devices are offline.
Unlimited storage**
Store an unlimited** amount of documents, spreadsheets, presentation files, contracts,
invoices, images, videos, and recordings. **Retention period applies.
Expand your system as needed
Give us a call today: (800) 574
5290
Additional toll-free or
local numbers
$4.99
/user/month*
Additional vanity numbers
$30
one-time fee
Additional international numbers
Starting at
$5.99
/user/month*
Additional international
toll-free
toll-free
$14.99
$14.99/user/month
$25 one-time fee
Important details and disclaimers
*Free trial is only available to new subscribers. Trial is limited to a maximum of five users and two desktop phones. Trial subscriptions include 50 minutes of domestic calls per user. Any free trial hardware must be returned within 21 days of trial cancellation
in order to avoid hardware charges.
Acceptable Use policies apply on all plans.
Phone rental available only with multi-year contract.
Professional implementations for two users and above.
Other taxes and fees such as the Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and
Local Taxes, may apply. See Taxes & Fees for more information.
Additional toll-free minutes billed at 3.9¢/min.
International calls will be charged at the current rates published in our international rates table. Calls to international toll-free numbers will be charged per minute, based on the country’s rate.
Mobile User extensions should not be used for making and receiving phone calls. While adding a Mobile User extension is free, if a Mobile User extension is used to make or receive phone calls in a given month, you will be charged that month for that Mobile
User extension at the same rate per month as you are charged for Digital Lines.
Unlimited phone calls and unlimited Business SMS is limited to US and CA markets only.
**Retention period applies.
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Basic
Inbound Voice Only
- Standard IVR and ACD capabilities
- Integrated with RingCentral Office
- Collaborate using team message, video, and phone
Show all benefits
Ultimate
Inbound, Outbound, and Omnichannel
Everything in Advanced PLUS
- Advanced outbound dialing capabilities
- Preview, progressive, and predictive dialers
- Advanced campaign management
- Agent scripting
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Compare plans
Feature
Service
Inbound voice
Omnichannel and CRM integrations
Inbound, outbound, and omnichannel
Voice
Standard IVR and ACD
Advanced IVR and ACD
Omnichannel capabilities
Email
Chat
SMS
Social media
Outbound dialing features
Preview dialer
Progressive dialer
Predictive dialer
Campaign management
Workforce Optimization
Set of tools to manage agent performance, scheduling, and quality management in your contact center.
Pro
Fully integrated cloud WFO and contact center suite.
Enterprise
Premises-based WFO software solution.
Performance management
Feedback, coaching, and measurements to improve agent performance.
Omnichannel analytics
Search call recordings and text interactions for keywords, complaints, compliments, and sentiment analysis.
Workforce management
Build agent schedules, manage timelines, and empower agents.
Quality management
Record calls and screens, create and manage review forms, calibrate reviews, and select calls to review.