It’s hard to believe 2011 is already here! We hope you’ve been enjoying RingCentral’s Blog. In the coming year, we look forward to bringing you plenty more news stories, ideas, tips and resources that will help you achieve your goals as a small business owner.
We wanted to take this opportunity to look back at blog posts that were particularly popular with our online community over the last 12 months. So, without further ado, here are RingCentral’s top articles of 2010!
1. Is Your Business Projecting Unprofessionalism?
For every business, molding and honing an image to appeal to prospects and customers is a key responsibility. When you have a startup or small business, image-building is even more important. Without an image that communicates professionalism, potential customers are likely to think of your business as either amateurish or simply a sideline activity. In other words, they won’t be taking you seriously.
2. Smartphones Changing the Way Business Professionals Work and Live
In a recent customer survey, we asked small to medium-sized business owners across the United States how smartphones have changed the way they do business. The results of the survey revealed the prominent role these handheld devices are playing in the daily lives of an increasingly mobile workforce.
3. Not Now! I’m Busy! 3 Smart Strategies to Reduce Distractions
Have you noticed that on a regular basis you’re not completing your ‘to do’ list? Do you frequently ponder how the hours in your day just slip away? If you’re like many business owners, you’ve probably read numerous articles on productivity and time management. The standard advice is to allot a certain number of hours each day to work without distraction. It’s undeniably good advice, but it can be incredibly hard to follow when you also need to check emails, take calls and keep up-to-date on Facebook.
4. Endangered and Extinct Phone Equipment
From the once highly innovative to the downright clunky, here’s a list of phone equipment that has disappeared or is on its way to extinction.
5. 5 Ways to Defuse an Angry Customer
As a business owner, you’ll almost certainly have to face an angry or irritated customer at one time or another. Even when doing your best to please them or correct a situation that has gone awry, it can still be a stressful and frustrating situation for any business owner.
6. Is Your Business Prepared for a Natural Disaster?
Too often, it’s not until after a natural disaster occurs that a business realizes the importance of emergency preparedness. In fact, according to research conducted by the Institute for Business & Home Safety (IBHS), at least 25 percent of businesses will close after a natural disaster and never reopen. Whether it’s a hurricane, tornado, fire, flood or earthquake, a well-thought-out plan of action is the best way to remain operational after the unexpected strikes.
7. 7 Helpful Toll-Free Numbers for Small Business Owners
All business owners have questions from time to time. Whether you’re pondering how to best file your tax return or just need to know how to correctly punctuate a sentence, there are myriad resources available at your fingertips. The following toll-free numbers are worth keeping handy when you’re in need of some free advice.
8. Why Your Business Needs Online Reviews
For small businesses, online reviews have become increasingly important. Consumers are transitioning away from using phone directories and embracing online searches to find local goods and services. Because online reviews show up where consumers search, they can literally make or break a business.
9. 9 Best Practices Every Small Business Owner Should Embrace
Growing a successful small business requires much more than just coming up with a good idea. It demands staying dedicated to following a set of best practices that fall into three distinct categories – planning, finances and service.
10. A Recap of Our Non-Traditional Workspace Series on Mashable
We sponsored a fantastic series about non-traditional workspaces on social-media news site Mashable. If you missed these articles, we encourage you to check them out. Each one offers a variety of interesting ideas, tips and insights about mobile work environments.