Synergy Research Group, an independent market research firm, released a new report on June 14, 2017 on the state of the Unified Communications as a Service (UCaaS) market. Synergy points out that revenue for the UCaaS market grew by 22% year-over-year in Q1 2017, while the on-premises enterprise voice market declined by 9% during the same period. “Major barriers to cloud adoption are now almost a thing of the past,” said Jeremy Duke, Founder and President at Synergy Research Group. “We’re seeing continued erosion of on-premises PBX systems. These tailwinds are reflected in the growth we’re seeing in the overall UCaaS market, particularly with RingCentral, which has pulled ahead as the UCaaS category leader and is accelerating

“Efficient and flexible communication is key as workforces become more mobile and distributed. Yet legacy-hardware-based business phone systems haven’t kept pace with these needs. A case in point is that these systems cannot let you use your business number for texting. Here at RingCentral, we’re leveraging the cloud to quickly create the high-productivity communication tools that businesses need to be successful.”  –Vlad Shmunis, CEO and Founder of RingCentral The recent launch of Business MMS and adds the functionality of sending and receiving multimedia messaging services (MMS) in message threads. This includes images, videos, and inline previews of files in message threads. It’s hard to believe it’s already been more than

Last month, Mitesh Dhruv stepped into the role of CFO at RingCentral. In his 5 years at the company, he has served in a variety of finance leadership positions, most recently as Senior Vice President, Finance and Strategy. Mitesh’s career path spans investment banking, corporate finance, and accounting. His job as an equity analyst at Merrill Lynch was the catalyst that brought him to RingCentral. I had the opportunity recently to sit down with Mitesh to talk about how he came to RingCentral, the role his upbringing played in guiding him throughout his professional journey, and his leadership advice for young professionals. Your journey is not very traditional. You’ve

Email is on the way out It’s a threat as old as (digital) time. But when it comes to internal company communication, the days of email are numbered. Enter the era of team messaging. A brief history of team messaging in the workplace Way back in the stone age of the internet, there was AOL. Anyone remember when cable modems first became a thing with always-on internet and the AIM Away Message became an art form?                   Some companies let employees run AIM for quick interoffice communication. But in terms of business conversations taking place via instant message,

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