It was another great day at #EC18. This year’s conference, as No Jitter Publisher, Eric Krapf, stated, is one of the biggest in its 28-year history. A high point for us was the Havana Nights party. We enjoyed special drinks, tasty bites, hand-rolled cigars, and got to take home some festive hats. It was a great time to relax, mingle and connect with peers on hot topics from  the day. During the day in the various sessions and conversations at the booth, we heard from IT professionals, vendors, and analysts about how companies are bringing new

At Enterprise Connect 2018 RingCentral is delivering on its vision of collaborative communications by redefining the RingCentral Meetings experience. RingCentral Meetings is an integrated team messaging, online meetings, video conferencing, screen-sharing, and task management solution. Available stand-alone, the solution can be easily upgraded to the full cloud communications capabilities of RingCentral Office. With the introduction of RingCentral Meetings, we are addressing a significant market need for an integrated, best-in-class video conferencing and collaboration experience so our customers can connect and collaborate from anywhere and at any time. According to Frost &

Last week we announced our Collaborative Contact Center solution, which transforms the way organizations manage customer engagement. RingCentral Contact Center™ integrated with RingCentral Glip®, a team messaging solution, and the new RingCentral Pulse™ enable agents to communicate and collaborate across their organizations in real time to resolve customer issues efficiently. RingCentral Pulse offers a number of critical functionalities to help improve contact center performance. It provides intelligent bots that monitor, in real time, critical contact center metrics. If these metrics exceed certain thresholds, or aren’t meeting

It has been a great opening day at Enterprise Connect 2018 in Orlando, Florida. In the fast-paced world of enterprise communications, we’ve already seen three key topics discussed from the stage and echoed on the Expo floor: The confusion caused by proliferation of communications apps The customer demand that communications apps work better together The growing and changing role of IT in managing communication and collaboration Communications app proliferation We heard in the first panel discussion that an enterprise might need to manage 1,000 applications. For example, in a session on


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