Toyota is known as much for innovating cars as it is for innovating the business of making cars. For example, the company pioneered wide use of the now-famous “just in time” manufacturing system, also known as lean manufacturing. This approach relies on a technique borrowed from supermarkets that keeps shelves stocked without a large warehouse. In the Toyota Production System, parts are produced and arrive at the manufacturing lines only as needed and only in the quantities needed. Not having to buffer the manufacturing process with large stockpiles has helped Toyota to become a hugely competitive automaker. Getting to the roots of better decision making Another key aspect of the innovative

Trends in digital business transformation are reshaping the future of business communications and collaboration and transforming the way we work. The need to communicate and collaborate from anywhere and on any device is universal, and the only solutions poised to achieve these objectives are cloud based. As a result, we are in the midst of a major industry transition toward increasing adoption of UCaaS (Unified Communications as a Service) solutions among businesses worldwide. The flexibility, scalability, and rich feature sets of these modern solutions empower today’s workforce to be more productive and accessible, with the ability to communicate in any way they choose—be it

We are excited to announce that Lisa Del Real, the senior director of global channel programs and operations for RingCentral, has been named to the prestigious CRN 2017 Women of the Channel list. The executives who comprise this annual list span the IT channel, representing vendors, distributors, solution providers and other organizations that figure prominently in the channel ecosystem. CRN editors select the Women of the Channel honorees based on their professional accomplishments, demonstrated expertise and ongoing dedication to the IT channel. Lisa was recognized for her outstanding leadership, vision and unique role in driving channel growth and innovation at RingCentral. Since her arrival at RingCentral, Lisa has been a foundational and driving

We are always focused on how we can meet our customer's needs when it comes to our unified communications and collaboration solutions. Integrations on our open developer platform offer our customers a way to eradicate the silos separating their business applications and better automate and integrate their workflows and business processes. When Salesforce introduced the Lightning user interface to its suite of cloud software, it promised easier customization of workspaces for everyone and a simpler approach to software development for add-on modules. Many of our customers who had added customizations to “Salesforce Classic” migrated to “Salesforce Lightning.” This created a need

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