Today’s workplace is filled with countless tools that promise to save time and increase productivity. There are apps for voice calls, text, web meetings, video conferencing, team messaging, and more. The more apps there are, the more frustrated workers seem to become. In our recent study, From Workplace Chaos to Zen, more than two-thirds of respondents said they waste up to 60 minutes at work navigating between apps. In fact, many find it so frustrating that they said they’d rather do household chores or pay bills than deal with this app madness.  In our study, 66 percent of workers said

September 2018 marks the fifth anniversary of our initial public offering, and it’s been an exciting ride. We’re celebrating the event by ringing the closing bell at the New York Stock Exchange on September 5th.It’s a significant milestone that allows us to reflect on how far we’ve come—and the opportunity still ahead.RingCentral launched with a simple concept—help employees become more productive by creating seamless interactions across multiple devices and locations. It’s been humbling to see that idea turn into an industry-leading company.RingCentral is now the #1 cloud business communications provider worldwide, winning industry-wide recognition from analysts, including Gartner. A little-known company in 2012, RingCentral became a Gartner Magic Quadrant leader for Unified

In March we announced that two significant advancements in contact center technology were coming soon. The first, Collaborative Contact Center, marries contact center and collaboration technology to transform the way organizations manage customer engagement. The second,  RingCentral Pulse, enables agents to communicate and collaborate across an organization in real time to resolve customer issues efficiently. I’m excited to announce that both are live and available today. Since the Collaborative Contact Center release, we have been amazed to see how our customers are taking advantage of these new ways of working.

This year’s ConnectCentral, held November 12-14 in San Francisco, offers three packed days of education, connection, and conversation. We will be highlighting how communications and collaboration technology can unite people, businesses, and ideas in ways previously unimaginable. While some might consider the opportunity to visit San Francisco reason enough to attend this year’s show, our 2018 slate of sessions, keynotes, demos, and parties provides plenty of added reasons to book your reservation. (For those who haven’t previously attended ConnectCentral, be sure to see all the highlights from ConnectCentral 2017 to get a sense of the scope of what’s become the premier cloud communications

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