The cloud communications and collaboration industry has been going through a dramatic shift over the past year. One thing is clear: The cloud is winning. And RingCentral is winning in the cloud by helping businesses leverage cloud solutions in new and innovative ways. Our mission is simple: We empower employees in organizations of all sizes to be more productive and ultimately more responsive to their customers. We’re delivering on this mission through industry-leading innovation and by continually developing our platform to deliver more value to businesses like yours. Some of our key areas of focus include: Executing on our Collaborative Communications vision: going beyond older unified communications concepts by bringing together all modes

The RingCentral Strategic Partner team brings our organization together with other leading companies in the cloud industry to jointly develop market integrations to boost productivity for our customers. Look back with us as we celebrate our second anniversary, as well as our team’s accomplishments for 2017. Quarterly highlights Q1 RingCentral and Okta launched an embedded partnership that allows every RingCentral customer to enjoy the benefits of Okta Single Sign-on and provisioning out of the box. At Oktane 2017, we joined Carvana on stage to discuss how we’ve helped transform the automobile-buying experience by enabling real-time communications with its customers. RingCentral customers cite sales development and service management among the top drivers in

I’m excited to congratulate Zane Long on being selected as a 2018 CRN Channel Chief for the second year in a row at RingCentral. The recognized executives on this annual list represent top leaders in the IT channel who excel at driving growth and revenue in their organizations through channel partners. Awardees are selected by CRN’s editorial staff on the basis of their professional achievements, standing in the industry, dedication to the channel partner community, and strategies for driving future growth and innovation. Zane’s channel leadership has led to stellar growth in RingCentral’s channel partner bookings, with Q4 2017 marking the seventh quarter in a row

In today’s global economy, how you engage customers across multiple channels in a timely manner can make all the difference between business success and business extinction. Similarly, keeping your workforce connected is of paramount importance, especially as organizations are increasingly global, distributed, and mobile. These are the real-world challenges that MSX International (MSXI), the world’s largest provider of retailer solutions to automotive OEMs and their dealers, was facing. With 6,000 global employees, MSXI was looking for a cloud communications and contact center solution to replace its existing legacy on-premises systems, which had numerous limitations. The voice-only contact center system limited MSXI’s ability to react quickly to customer demands, and it took

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