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ZK Research Findings Reveal How CIOs Fuel Success With Collaborative Communications

Ring Central Blog


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As the pace of business accelerates and workforces are driven to be more productive than ever, CIOs are tasked with developing new ways to streamline workflows and deliver greater efficiencies.

ZK Research’s latest report on The Rise of Collaborative Communications reveals that CIOs’ roles have evolved, and they are expected to increase agility with innovative new technologies that create competitive advantage.

“We live in a world where the new currency of business is speed,” says Zeus Kerravala of ZK Research. “Decisions have to be made quickly, or you wind up falling behind your competition.”

The report includes end-user survey results where workers state they use five to six communications tools every day. Of those surveyed, 73% said they want communications and collaboration capabilities in a single platform. The good news is that today CIOs can support workforce success with simplified “all-in-one” communications that enable internal and external teams to have seamless, immediate conversations no matter where they are across the globe.

The Rise of Collaborative Communications white paper and “No Jitter” webinar demonstrate how CIOs like Jason Kasch from Structural Group are streamlining operations while enabling distributed workforces across locations to communicate and collaborate immediately, any time, from any device.

RingCentral fulfills the vision of truly unified communications by delivering on the promise to integrate voice, video, online meetings, and team messaging solutions into one experience that meets the needs of today’s mobile, global workforce.

Learn more by reviewing the report and webinar, and scroll down to hear from CIOs at innovative organizations like Box, Columbia University, and Cresa about how collaborative communications help their teams succeed in today’s competitive, fast-paced environment.

Originally published Jul 11, 2017, updated Aug 27, 2020

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