AI Communications
RingEX has been ranked the #1 VoIP provider on G2, leading one of the most competitive categories in business communications. G2 is a peer-to-peer business software review platform where rankings are based entirely on verified customer reviews.
This achievement reflects years of progress, driven by customer feedback and product innovation:
- 2023: Ranked #51 VoIP provider on G2
- 2024: Jumped to #7
- 2025: Climbed to #5
- 2026: Now ranked #1
This steady rise highlights our commitment to improving our cloud phone system, VoIP services, and AI-powered business communications platform.
Strong momentum in G2 Spring 2026 Reports
Building on the momentum from the latest G2 Spring Reports, RingCentral has since reached #1 in VoIP, alongside strong performance across our portfolio, including RingEX, RingCX, Contact Center, and RingCentral Events:
- 572 report features
- 122 badges earned
- #1 rankings in 17 reports
- 178 ranking improvements
- 49 new reports added
These results reflect growing adoption of cloud communications, AI-powered contact center solutions, and unified business communications platforms.
Built on the voice of the customer
G2 rankings are driven entirely on verified reviews, making this recognition especially meaningful. It’s a direct reflection of the value our customers are experiencing every day, and a signal that we’re helping businesses improve communications, streamline operations, and deliver better customer experiences.
Just as importantly, it motivates us to keep raising the bar.
Thanks to our customers and teams for helping us reach #1. Here’s what a few of them had to say:
To dive deeper into how businesses just like yours are transforming with RingCentral, check out our customer reviews for RingEX, RingCX, RingCentral Contact Center, and RingCentral Events.
To discover how to power the voice of your business with RingCentral Agentic Voice AI, visit our website.
Originally published Apr 15, 2026
