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RingCentral Helps Expand Business for Chicago Real Estate Brokerage
Urban Real Estate Uses RingCentral Service to Keep Busy Brokers Connected
REDWOOD CITY, Calif.--(BUSINESS WIRE) – Despite a struggling real estate market, business is booming for Urban Real Estate thanks to innovative technologies that boost business while keeping overhead costs low. To manage its company-wide phone communications, the company uses RingCentral’s Internet phone system™, in place of a traditional premise-based office phone system, to connect on-the-go brokers with customers, prospects and colleagues.
B Urban Real Estate works with individuals and corporate investors
that buy real estate in the downtown Chicago area. With 15 brokers and
growing, owner Matt Farrell attributes this success in part to a
web-centric business model. Because 80 percent of real estate shoppers
begin their search online, Urban Real Estate leverages the Internet
for business productivity and lead generation.
Farrell
sought a communication system that would align with his web-based
business model without compromising the connectivity that is essential
to serving their customers. Farrell replaced his AT&T service with
an Internet phone system from RingCentral. The switch to RingCentral
enabled Urban Real Estate to cut costs while providing business grade
features such as multiple extensions with voicemail, professionally
recorded greetings, and the ability to forward calls to any phone.
Farrell was able to setup and customize the system within minutes on
the web.
Many of Urban Real Estate’s brokers work from a
home office or are frequently on the road. Reliable, professional
phone communication is essential to their business. Farrell explains,
“Phone calls are critical in the real estate industry, but too many
brokers rely on just their mobile phones. They miss calls and sound
unprofessional.” Farrell continues, “By using RingCentral’s Internet
phone system, we have a competitive advantage—our team relies on
RingCentral to manage communications no matter where our busy brokers
are located at any given time.”
Each broker has an
extension on Urban Real Estate’s RingCentral phone system. Brokers are
accessible by phone no matter where they are and RingCentral helps the
company to present a standardized professional appearance. Clients
calling Urban Real Estate perceive that the entire team is working
from one location with one phone number. The RingCentral service also
includes Internet Fax, which is a critical communications tool for the
real estate industry. With Internet Fax, brokers can send and receive
faxes over the Internet through an online interface or email.
About RingCentral
RingCentral provides an award-winning Internet phone
system for small business. With top industry honors, including PC
Magazine’s Editor’s Choice Award and Small Business Computing’s
Excellence in Technology, RingCentral offers full-access to core small
business phone services and helps improve productivity for over 50,000
customers worldwide. Headquartered in Redwood City, Calif.,
RingCentral is privately held with backing from Sequoia Capital,
Khosla Ventures and DAG Ventures. For more information, please visit:
www.ringcentral.com.
For additional information,
please contact:
RingCentral Contact:
Mariana Kosturos
mariana.kosturos@ringcentral.com
650-562-6545
www.ringcentral.com