TSIA Replaces On-Premise Phone System with RingCentral Cloud
Business Communications Solution San Mateo, Calif. –
September 5, 2013 – RingCentral, Inc., a leading provider of cloud business
communications solutions, today announced that the Technology
Services Industry Association (TSIA), the leading association for
today’s technology services organizations, replaced its legacy
on-premise phone system with RingCentral’s cloud business
communications solution. TSIA chose RingCentral for a business
communications solution that connects all employees, regardless of
device or location, with one solution and allows administrators to
control company settings from mobile devices.
“We have remote employees who were not part of our business communications solution, which was one of the big issues we had with our old system. For business efficiency, we needed everyone on the same solution. Now we can easily add new employees independent of their location or devices they chose to use,” said Jason Buck, IT director at TSIA.
RingCentral’s cloud-based solution gave TSIA employees the flexibility to communicate using one business number via a variety of business and personal devices including smartphones, tablets, desk phones and PCs. Administrators no longer needed specialized technical skills to manage the solution. Using the simple-to-use mobile app and web portal, administrators manage company related changes and employees manage their personal preferences without IT help.
“With RingCentral, we have complete control over our communication solution, versus having to constantly contact a representative to make even simple changes,” said Buck. “Now we manage our communication solution like any other business solution – we can use the simple-to-use mobile app or web portal, make few changes, and everything continues running with no downtime. Along with added functionality and flexibility, we are saving a significant amount of money by switching to RingCentral.”
RingCentral is a leading provider of cloud business communications solutions. Easier to manage and more flexible than on-premise communications systems, RingCentral’s cloud solution meets the needs of modern distributed and mobile workforces, while eliminating the expense of on-premise hardware. RingCentral is headquartered in San Mateo, California.
For additional information,
Jennifer Dong 650-288-0485