AI Communications
Voice AI agents are taking on a larger role in business conversations. Fifty-seven percent of leaders surveyed have voice AI agents actively deployed, with another 10% piloting them. Among leaders with live deployments who were asked to rate returns, 82% report a positive ROI. As businesses put these capabilities into
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Industry Spotlight
From assistive to proactive: Navigating the agentic shift in financial services
How financial institutions are moving from reactive assistants to autonomous agents — and why the gap between leaders and laggards is widening fast. For years, AI in financial services has been ...
6 min read
HIPAA compliant video conferencing software: 2026 buying guide
Choosing HIPAA-compliant video conferencing software carries higher stakes than most technology decisions a healthcare organization makes. Get it wrong, and you face two problems simultaneously: ...
11 min read
How to implement and scale retail AI solutions: 2026 guide
A practical guide to choosing, deploying, and scaling AI initiatives that deliver measurable impact on revenue, costs, and customer satisfaction. Your leadership team wants proof that AI drives ...
9 min read
Transforming law firm communications with digital fax solutions
Law firms have long relied on traditional communication methods like fax machines and Plain Old Telephone Service (POTS) lines to handle sensitive client information. However, as technology ...
3 min read
Meet the education expert: Brian Baute
Highlights We sat down with RingCentral’s Brian Baute to discuss: Brian’s unique background in both education and technology Why he led the adoption of RingCentral while at Queens University of ...
5 min read
This rural Virginia county government went from spotty phone service to world-class cloud communications
Highlights:
Enabling telework: Surry County’s government employees can now reliably call, message, text, video chat, and fax from anywhere, using any device.
Improving service: With ...
4 min read
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