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The Salvation Army Chooses RingCentral’s Cloud Communications Solution to Boost Workforce Engagement and Productivity


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More than 25 million Americans receive assistance each year through a range of social services — from food for the hungry, to relief for disaster victims, to assistance for the disabled and clothing for the homeless — thanks to one of RingCentral’s newest customers, The Salvation Army USA.

Established in London in 1865, The Salvation Army’s mission is to support those in need, and their incredible work has been ongoing for the past 130 years in the United States. To continue this noble work at greater scale and a faster pace, The Salvation Army national headquarters office in Washington D.C. decided to deploy RingCentral’s cloud communications solution to their workforce to enhance their ability to efficiently communicate and collaborate with co-workers.

One of the main reasons they chose RingCentral was the ability to integrate communications with other cloud applications, like Microsoft 365, as well as technical and economic efficiencies. Communication is essential to all aspects of The Salvation Army, and in particular, reliable communications capabilities are essential to best serve the individuals and communities they support. By deploying RingCentral Office, The Salvation Army national headquarters team can now connect, communicate and collaborate from anywhere, at anytime, and on any device.

Previously, The Salvation Army team was utilizing a legacy on-premise PBX system, which didn’t integrate with leading applications and lacked the mobile capabilities necessary to achieve their goals.

We are honored to provide The Salvation Army with a business communications solution that caters to the mobility needs of employees. The Salvation Army helps countless individuals every year, and we couldn’t be more excited to support their mission.

Originally published Feb 01, 2017, updated Sep 17, 2021

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