Updated July 2021
A quick Google search for “what are the best business messaging apps for Android” will spit back tons of results. You could read listicle after listicle but still end up exactly where you started—wondering which app is not only the best but the best for YOUR business.
We’re here not to simply list out your options but to help you actually choose the one that best suits what your business needs.
As a business ourselves specializing in digital communication, we know a thing or two about business messaging. At the same time, we recognize that our software isn’t right for everyone. And that’s cool. A one-size-fits-all tool doesn’t exist.
Hence why exploring your options is so important.
If your business needs include integration with other apps, a laser focus on security, the ability to administrate users, or if you’re looking for a tool that lets you do multiple things under one subscription, let’s chat. RingCentral could be perfect for you.
If not, or if you’re looking for something more basic, keep reading to explore other good candidates.
Below, we’re going to break down the following:
- The differences between messaging apps forthe average consumer vs. for businesses
- The features you absolutely need in a text messaging app for Android
- The 10 best Android messaging apps (with pointers on how to choose one, plus what customers have to say):
Shopping for a team messaging tool? (Or just curious about what to look for?) Grab the free checklist to help you choose the right one for your team or business.
Business messaging apps for Android: How are they different from personal messaging apps?
Not all messaging apps are built equal.
Here are the key differences between consumer apps (like WhatsApp and Facebook Messenger) and business-focused apps (like RingCentral):
Business-focused apps are built with security at top of mind.
The last thing you want to skimp on is the protection of your company’s data. Messaging apps built for businesses know this and uphold rigorous security certifications as well as follow authentication processes that simply aren’t as big a deal for consumer-centric apps.
Business-focused apps can integrate with your other software.
This is super important for managing your communications and preventing information silos. Not all apps integrate with everything though—something to look out for when shopping around. Some messaging apps integrate with project management tools and email automation software, for instance, to send your team or group channel updates whenever there’s been an update on a particular project.
Here’s an example of how Mailchimp syncs up with RingCentral’s messaging app to send a team updates when an email newsletter has been sent out:
Business-focused apps offer analytics.
Unlike with consumer-centric apps, you can measure the effectiveness of your business’s communications. These insights can help you make important decisions, like what your teams talk about the most, the best channel to interact with each other, and the type of content that receives the most interaction.
Business-focused apps have administration capabilities.
Administration lets you define exactly who your users are and who can communicate with whom, e.g., the help desk team with employees, sales reps with leads, and so on.
Business-focused apps often offer more than just messaging.
That’s because we’re generally conscious of the fact you don’t want to be paying for 20 different tools every month when just three could do the same tasks.
Must-have business app features for your Android device
Like we mentioned earlier, no one messaging app is going to work for every business. There are some key functions, however, that every business can use and should look out for when making a decision.
- Business messaging that’s separate from what your team uses to message friends and family. Because the number of distractions in a day, both during work and personal hours, will be a disaster.
- Should work with both cellular data and Wi-Fi. This will make sure everyone can reach their messages no matter where they are on the planet—and is especially important if you’re using this as a key remote working tool.
- Should work and sync across devices. You don’t want to constantly have to flip between your phone and your computer, so make sure you get a business messaging tool that works and syncs between both. Speaking of which, RingCentral lets you flip a meeting between, say, your phone and computer—without a break in the meeting:
- Bulk messaging and group chats. You want to make sure you can relay messages to multiple team members as easily and efficiently as possible, whether it means mass messaging everyone at once or sending a single message in a group chat with everyone who needs to know.
- Accessible customer support. How quickly can you get help or answers to your questions? Does the developer continue to provide support, or are you on your own post-download?
- Bonus points: software integrations. Ideally, all of your business’s different tools will work together in perfect harmony so you don’t need to switch back and forth from one app to another all day.
So what is the best text messaging app for Android? Based on the above criteria, we rounded up five different text messaging apps—at least one of which is sure to work perfectly for your business.
The 10 best messaging apps for Android
Okay, so we’ve established there are big differences between the features, functionalities, security, and overall quality of consumer vs. business-focused apps. We’ve also noted the non-negotiables—things your business messaging should definitely have.
Now it’s time to jump into the top five best Android messaging apps for small to medium businesses.
1. RingCentral (our personal favorite 😉)
Best for: businesses looking for something scalable that integrates with their existing tech stack, allows real-time collaboration, and gives you several tools with just one software (like video conferencing and phone calling solutions)
RingCentral is a leading all-in-one team messaging, video conferencing, and phone calling app. Some of the things that make it so awesome are that it:
- Makes real-time team collaboration a breeze. Not only does it bring remote workers together, but it also lets everyone on your team easily share files, tasks, and calendars. (And that’s just the free stuff.)
- Lets you do video meetings with screen sharing, on top of messaging. Start video meetings with a client right from the app for face-to-face collaboration no matter where you are.
- Has the call quality of an enterprise phone system. RingCentral is no small fish, meaning we have advanced features like HD voice quality and call forwarding, and it works with either Wi-Fi or cellular data on any mobile device.
- Allows you to send professional SMS messages to both clients and coworkers. For on-the-go communications, you can use SMS from your RingCentral business number safely and confidently.
Want to see for yourself if RingCentral would be a good fit? You can book a quick 15 to 20-minute product tour to see it in action.
Here’s what RingCentral’s customers have to say1:
“Very well-integrated app incorporating phone, video, messaging, calendar, task listing, and minimalist project management. Works seamlessly around the world with [the] same phone number. Good integration with Google Workspace. These two are the only infrastructure most SMBs will need.” — Joshua P.
“If you’re a system admin, you need to learn it well enough to teach your users. They will use different features and have different preferences, so learn them all if you can. RC has a huge library of online videos and training if that’s your style. Their phone support tries to be overly helpful! In my opinion, the chat support is the best.” — Robin P.
“RingCentral meetings and calls are […] friendly and seamless. Connects to all the apps we use anyway for messaging, video, storage and email. Cloud integration is also very good. No complaints on security either. Best for small sized teams and BUs.” — Al E.
RingCentral is a PCMag’s Editors’ Choice Award winner because of its reliable service and easy-to-use app (among other reasons)!
🕹️ Get a hands-on look at how RingCentral works by booking a product tour:
💰 You can also use this calculator to see roughly how much your business could save by using RingCentral to support your team’s communication with each other—and clients.
2. Android Messages
Best for: micro-businesses that just need to be able to relay messages to each other as quickly and easily as possible, without the need for real-time collaboration
Google’s Android Messages is a free text messaging app known and loved by many for its lightweight features and straightforward interface. While the app does have a reasonable list of features, including theming, backup, and search, they’re kept pretty minimal. It rocks a “Material Design,” meaning it’s aesthetically pleasing to look at and easy to use too.
Some neat facts about Android Messages:
- It has a web version for texting from your desktop. This is convenient because you can access your messages from multiple devices. The only downside to this is it’s a battery drainer, something to keep in mind if you’re working on the go.
- There’s a good chance your team is already using it. Android Messages comes pre-loaded on Pixel devices and several other phones, meaning not only that your team likely has it already but knows how to use it too. No learning curve.
- It has all the basics covered. Single or group chat messages, high-quality photo/audio/video sharing, GIFs/emojis/stickers, location sharing, read receipts—it’s got it.
Here’s what Android Message’s customers have to say2:
“I absolutely love this app. It’s so much better than my default messaging app. I love the fact that I can use Wi-Fi as well as the Cellular Service. It really helps when I don’t have service because I can send the texts by using my Data.” — Isaac D.
“This app would get a 5 star [rating] if it was not missing one major feature—SCHEDULED MESSAGES.” — Scott S.
“I like it a lot. More than using WhatsApp because of the emojis and gifs access. The only thing is that I wish to have a way to make reference of old messages on the conversation, just to help bring more sense to the conversation.” — Felito G.
3. Chomp SMS
Best for: businesses who are looking for something simple but a tier above Android Messages, value customization, and mainly send text-only messages (not so much audio/video)
Chomp SMS is an OG app that’s been around for a while now and has some of the best customer reviews on this list. Like Android Messages, it’s built on Material Design principles but offers more robust features.
Its most noteworthy features are:
- Quick reply pop-up. You can respond right from the notifications, letting you answer messages without switching apps. It’s little things like this that add up to big-time savings.
- A whole lot of customization power. Including 100 free themes to choose from, every emoji you could think of (Android, Emoji One, iOs, and Twitter emojis), notification LED colors, ringtones and vibrate patterns, font size and style, and more.
- Ability to stop a text mid-send. For when you’re typing a bit too fast and send the wrong message. This app lets you stop it in its tracks, similar to email recall.
- Ability to schedule messages. Think of something outside of work hours? Don’t be that person that interrupts a team member’s family dinner with a work text. Schedule it to deliver once your team members are back on the clock. (Or just use it to schedule happy birthday messages.)
- Advanced privacy options. Text block/blacklisting and passcode app lock? Yes, please.
Here’s what Chomp SMS’s customers have to say3:
“Wonderful text messaging app! If you go into settings you can customize all kinds of features. You can basically customize everything including the font size, text color, bar color, etc.” — Francine E.
“Most flexible theming features but missing a major feature SEARCH in conversations!” — Homayoun Y.
“Can’t attach video to any message. Says 6 second video is too large… Kind of disappointing…” — Liz W.
4. Handcent Next SMS
Best for: on-the-go teams who want to text from anywhere on any device and have it sync across all of them. If your team’s work phones double as personal phones, the advanced security options will come in extra handy as well
Handcent Next SMS is right up there with Chomp SMS as a top text messaging app for Android. It has a lot of similar features, including bulk messaging, advanced privacy settings, backup and sync functionality, tons of emojis, and customization options.
The thing that really sets Handcent Next SMS apart, however, is Handcent Anywhere: a feature that lets you send messages from wherever you are and from any device, whether it’s a computer, phone, tablet, or even smartwatch. According to reviews, it’s a bit buggy at times but overall a pretty slick feature.
In addition to Handcent Anywhere, the app comes with the following features:
- Great balance of aesthetics and features. While many of the other apps on this list place a high value on aesthetics, often opting to keep features minimal, Handscent works hard on both fronts.
- Attention to the finer details. Built-in spell check, theme support, and password protection are all examples of how the developers of this app go a step above the rest.
- Free cloud backup. So there’s no such thing as too many texts. Plus, if you switch devices or lose your phone, you can rest assured your data’s been saved so you can restore all your messages on your new one.
- Tons of customization. Free themes, fonts, stickers, colors, ringtones, vibration patterns, you name it. You also have the option to buy additional themes (but you won’t need it).
- Advanced security. You can lock the app so that your work messages are kept private. This is done through a private messenger box that is totally encrypted and can only be accessed with a passcode.
Here’s what Handcent Next SMS’s customers have to say4:
“I have used this app for all my texting needs for a number of years, and it only gets better. It has options that most default messaging apps are missing, like the ability to set a scheduled message, rather than just sending one now.” — Daaave W.
“One of the best messaging apps on e market. Easy to set up, easy to use. Great themes. Overall, I recommend. The only thing is I wish the emojis were a little more imaginative, or maybe more to choose from. That’s my biggest complaint!” — Scott T.
“Customer service very helpful, responding immediately when I reached out for help installing on my wearable. App now on my Galaxy watch and I am so happy with it I will probably invest in the paid version. Thanks again!” — Karen E.
Best for: businesses who rely a lot on sending quick professional bulk messages to colleagues and clients, from either their phone or desktop. The Gmail plugin makes it a great pick for Google Workspace users as well
Named one of Time Magazine‘s “Best 50 Android Apps”, some of MightyText’s top features include:
- Schedule messages. Using the Gmail plugin, you can schedule messages to go out a later time (like during work hours, so you don’t disturb anyone during their off time). The messages will be sent from your phone but you can schedule them on a computer as well (as long as you’re using Chrome).
- Automatic sync between your devices. Whether you’re on your phone, tablet, or computer, you can access your messages from anywhere. This is especially nice when you’re sitting at your desk, so you’re not constantly checking your phone.
- Bulk messaging and template saving. You can text multiple people at the same time, all from one screen. This is not only useful for teams, but also for businesses that have a lot of clients (like if you work in sales). You can also save templates for quick use in the future.
Here’s what MightyText’s customers have to say5:
“Works fantastically with lots of options. For an old geezer like me it is so much easier to use my computer to respond to text than the small keyboard on my phone. In particular I like the way it sends my text messages to my email inbox as well which I am far better at looking at more often during the day.” — Alan G.
“What a lifesaver! I don’t have to carry a different work phone to see my work messages. As with all of the other great reviews, I am thrilled to have complete control over where and how I receive and respond to text messages to my work line.” — Gerry B.
“There are advantages to this app and disadvantages, like everything else. I like being able to send text from my computer instead of having to pull out the phone, and I can see who’s calling and what’s being texted. There’s a limit on the number of conversations, though, and I’ve noticed it doesn’t completely sync the prior conversations. For me, that’s a problem because I need to have the entire conversation in front of me when I’m on the computer.” — Jenna L.
Best for: Sending SMS marketing campaigns, especially through vibrant picture and video messaging
SimpleTexting is a fairly new app with mixed reviews. While customers rate the marketing features well, it seems to have a few problems that need fixing before it becomes a serious competitor for apps like Chomp SMS or Android Messages.
However, there’s no need to blacklist the app entirely as once these are fixed, SimpleTexting could become a great business messaging app. It does, after all, boast a number of great features for Google Pixel and other Android device users.
Here are some of the best:
- MMS marketing stands for Multimedia Messaging Service, which sends enhanced text messages. It allows you to add all kinds of rich media right inside your messages, including images, gifs, videos and audio files. Making this more than a mere SMS app.
- Text to win allows you to host competitions where contestants enter by sending a keyword. Text to vote means you can ask your audience questions and build excitement, allowing you to gather customer responses and collate data.
- Extended messaging. Most apps only allow for 160 characters in a text message. SimpleTexting allows for 300 characters, giving you more scope to send a detailed message.
Here’s what SimpleTexting’s customers have to say about it6:
Love the app – great way for me to get notifications and quickly respond to messages! – Brian E.
Great app and UI. Would like to see more marketing type features like other companies have. Coupons, posters, landing page to send to customers – Julian M.
Mixed review. While the web interface and usability of the online text management portal is pretty good… the App kinda sucks. Not reliable… and has some limitations. Hence the low rating. If they get this fixed. Their text mgmt solution would be 100% the bomb – Dan L.
Best for: Businesses that share a lot of files and like to keep information all in one place
Flock is a handy organizational tool and texting app that helps to stay on top of projects, especially for businesses regularly using social media. It’s used by a number of leading businesses including McDonalds and Namecheap. Hillan Klein, COO of Namecheap said “Flock is our virtual office – a central hub where everyone can work together, drive through action and, ultimately, succeed as a team”.
So, what’s so great about Flock?
- It covers the basics. Connecting instantly via 1-1 chat. Starting a group chat. Video chat. Screen sharing. Flock has the basics covered and it does them well.
- Integrating with social media. Flock prides itself in the way that it works with your social media accounts like Twitter, making things easier for social media marketers.
- Free file share. Flock allows you to share files up to 5GB for free, helping to keep important documents and data in one place.
- A file drawer. This keeps all your documents in a secure location, allowing anyone with permission to access them.
- Security. Unlike personal messaging apps like SnapChat, Flock focuses on security. All traffic between Flock clients and servers is protected by high end encryption.
Here’s what customers on Google Play have to say about Flock7:
One of team collaboration apps that is very useful and easy to use. I love to use Flock in desktop and mobile apps, the update is very seamless – Siska G.
Good tool for work. Coming from bitrix24, this was a game changer. My only complaint is the mobile version doesn’t sync with desktop or web. I close my chats when I’ve responded, I don’t really like that I have to do it twice – Azfar R.
Great app for team collaboration whether you want to chat with your team at work or with members of communities/groups that you are part of. It’s the only app my team uses to chat, video call and share files and it also integrates perfectly with Google Suite and Jira – Sayali A.
8. Mood Messenger
Best for: Businesses and clients looking for a user-friendly app to share YouTube videos and personalize conversations with a nice aesthetic (before app update)
Created by the Marseille start-up Caléa, Mood Messenger quickly became a popular instant messaging service because of its cool emojis and predictive texting. However, the business model has its benefits, too. It’s important to note that a new update seems to have caused several issues, and has created a number of negative reviews.
But, the positives of the app include:
- Its attractive aesthetic. Using colors and patterns to… well, create a mood. It’s called Mood Messenger for a reason!
- Customizing conversations. This gives you the ability to change the background and design of your conversation, depending on the client or colleague you’re messaging. You can even switch entirely to dark mode.
- Animated contents. Means you can directly share YouTube videos, making this a great app for businesses that regularly use YouTube for marketing strategies or to host webinars.
- Double sim support. For those smartphones with dual sim capability.
Here’s what customers think of Mood Messenger8:
Been using this app for years. Love that it’s completely customizable and I can back up messages. Only negative I have to say right now is sometimes I don’t get my texts until I open the app to check… Once that’s fixed, I’ll give it 5 stars – Vanessa G.
Been using it for years…..best I can find. You can search messages by words or phrases. It also has a “send later” feature that is really helpful. You can personalize the individual colors and style. You can also have individual backgrounds for each person you text – Ebony A.
Terrible after update. Cannot send batch messages – Ritwick P.
Best for: Small businesses that want a professional mass text-messaging platform for sending SMS texts to your customers, staff, and suppliers from Android devices
Unlike Mood Messenger, TextMagic is a chat app specifically designed for small businesses. It prides itself in having 100,000+ happy customers since 2001. However, like Mood Messenger, a recent update may have caused some issues. Here are some of its key features:
- Global SMS coverage allows you to reach your customers and staff worldwide with access to over 1,000 mobile networks across 200+ countries.
- Carrier Lookup & Number Validation means you can identify invalid phone numbers and carriers instantly, and get better results and delivery rates with your SMS campaigns.
- SMS surveys let you collate valuable feedback and improve customer experience.
Here’s what their customers said about it9:
Love it. Beautiful clear interface, very affordable, works perfectly – Laurrie K.
Excellent app. Brilliant for keeping in touch with our customers – Wesley S.
It was working fine, although a little slow to load. But when I did the last Android update 2 days ago, no one can hear me on my phone when I make calls unless I restart the phone – Jenn W.
Best for: Handling leads and connecting with customers (specifically made for small businesses looking to improve their sales)
Business messaging doesn’t need to be fancy. Salesmsg might not win any awards for its aesthetic or groundbreaking ideas, but most customers find that it’s simple and gets the job done without glitches. Thus making it more user friendly than Mood Messenger or TextMagic. It sticks to simple features, but does them well.
The main ones include:
- Mass messages can be sent easily and without fuss. They can be personalized with merge fields and you can access stats on how your broadcast performed.
- Automation. Salesmsg allows for easy automation, connecting to third party apps to create instant conversations via Zapier.
- Tag segmentation. Segment your contacts with tags to create groups for group messaging or to filter, sort, and send unique messages to at a later date.
Here’s what customers thought of Salesmsg10:
Awesome app, lets me handle all my leads and appointments from one place. I don’t need to give out my personal cell. Clean, simple, and easy to use – Justin Z.
Very quick and efficient customer service. Pleased with product – Jason H.
It works. Nothing sensational – but nice that it works largely glitch free – Moe D
The final verdict: What’s the best business messaging app for Android users?
RingCentral, of course! Okay, we admit it, we’re a little biased. The truth is that all of these apps for Android phones—remember that you may need something else for iPhone, Mac, or other Apple device users—are great for different reasons. The best business messenger app for you depends on the type of business you have and what features are most important to you.
Smaller businesses can benefit from apps that focus on sales leads, whereas businesses looking to expand their marketing strategy should use a SMS/MMS messages app that works well with videos. Whichever way you lean, you’re sure to find an option on the Play Store and as for other app purchases, that channel also provides handy user reviews.
Just make sure to check the latest updates before making any decisions, as some of these business messaging apps have been reprimanded for glitches. The best business messaging apps work smoothly every time, regardless of whether new features have been added or not.
Originally published Nov 01, 2020, updated Jul 20, 2021