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Technology has drastically changed the way we do business and build teams. Over the last decade, there’s been an astonishing rise in remote work and distributed teams. In fact, remote work increased over 91% over the last 10 years!
With teams now more distributed than ever, small-to-medium businesses (SMB) need to adapt to maintain culture and continuity. That means getting creative when it comes to how you keep your teams connected.
Luckily, there are a plethora of digital tools available to help you achieve this. Things like chat platforms, call apps, and video chat apps with video and voice call capabilities. So, let’s dive in!
Modern video calling started to boom in the early 2000s. Since then, it's transformed how people communicate, both personally and professionally.
Back in the day, two or more remote coworkers would have to rely on teleconferencing and phone calls to have a conversation. Online video calling opens the door to communicate on a whole other level since it adds that “face-to-face” element. After all, so much of what we communicate is non-verbal.
Businesses use video calls and video conferencing for a variety of things, such as:
Video calling technology (sometimes referred to as video chatting or video conferencing) has become a must-have for many businesses—whether your team is distributed or unforeseen circumstances arise.
Regardless of why you’re looking into a video call app, the benefits of good quality video calling are far-reaching and offer a significant return on investment (ROI), including:
If your team does a lot of work on the phone, you should look for a solution that can clearly transmit everyone’s voice at once. Whatever your needs though, you should always look for a few mission-critical features.
Consumer VoIP used in chat apps like Whatsapp offer simple one-to-few or one-on-one video chat, video message, and voice call functionality. Consumer VoIP is handy for people wanting to keep in touch with their friends and family and can even integrate with smart home devices. You can download most consumer video chat apps free from any app store.
Business VoIP apps, like RingCentral, take it up a notch and offer more flexibility, calling features, third party integrations, and analytics. They often have a variety of paid packages to choose from. Packages typically come standard with web hosting functionality and mobile apps, so employees can stay connected wherever and whenever they need to.
Here are some of our best tips and tricks to help you select the best video conference app for your business.
Every platform works in slightly different ways, but it’s generally very easy and intuitive to make and receive video calls.
To schedule a video call on RingCentral’s web app, you’re only five steps away from scheduling a video call:
Simple as that!
No laptop, no problem!
Pretty much every business video call platform offers mobile apps in addition to the web and desktop, making it easy to access video calls from your iPhone, Android, or tablet.
Scheduling and taking video calls when you’re on the go is also fast and convenient. To schedule a video call using RingCentral’s mobile app:
Video calls for businesses aren’t just a nice-to-have anymore—they’re a must have. Depending on your company size, processes, and budget, there’s a quality video calling app out there to suit your particular needs.