If you’re making calls—and especially if you’re in sales—you’re gonna need the right equipment.
Have you ever tried having an important phone call in a busy or noisy environment? It’s awful. And for situations like making sales, you don’t want a buggy headset to be the reason you lost a deal.
In this post, you’ll learn what to look for when shopping for different types of Bluetooth headsets:
- The best overall Bluetooth headset
- The best budget Bluetooth headset
- The best headset for being discreet
- The best noise-cancelling headset
- The Bluetooth headset with the best range
- The best headset for juggling calls
- The lightest headset
- The most stylish headset
- The best headset for jumping between devices
- The headset with the best battery life
- The best headset for an open office
But first, why Bluetooth?
Why do you need a Bluetooth headset?
If you’re not familiar with Bluetooth headsets (no judgment!), they’re a type of wireless communication technology that lets you communicate between both fixed and mobile devices. Like regular wired headphones, Bluetooth headsets have earphones and mics so you can carry on a conversation.
Wireless headsets are convenient for everyone, especially salespeople. If you’re in sales, you probably travel a lot, and more often than not you have to work on the go. Communication tools that let you dial numbers from multiple devices—such as your phone, desktop computer, laptop, and tablet— are especially convenient:
Bluetooth headsets that are compatible with both the #saleslife and softphone technology—like RingCentral!—can make a huge difference in how you work in terms of efficiency and convenience. (If you’re curious, you can book a quick demo to see how it works.)
Wait, what’s a softphone?
Softphone technology is software that lets you make telephone calls over the internet. A softphone can live on various devices including smartphones, desktop computers, and laptops, and basically replaces the traditional desktop phone. It gives you all the functions of a traditional phone on your device including muting, holding, redialing, and transferring calls.
Softphones are especially great for sales because they offer interactive and adaptive user interfaces that let you handle calls seamlessly on multiple devices, have video calls, and instant message too.
These days, the market is full of Bluetooth headsets with all sorts of features, capabilities, bells, and whistles. The price range is pretty impressive, with some going for under $20 and others over $400.
How to find the right Bluetooth headset
With so many devices on the market, finding the right headset can be intimidating. Before delving into the world of Bluetooth headsets, take a minute and make a list of what you actually need.
Do you work in a busy office with lots of background noise? You’ll want a device with excellent noise cancelling abilities.
Just getting started and trying to keep costs low? Look for something that’s budget friendly but still high in quality (and expect that you’ll have to sacrifice certain features).
If you’re constantly receiving and transferring calls, you’ll probably want something that allows you to do that seamlessly.
Also, think about what sales apps you’ll be using with your new headsets. If you’re using a communications tool that has a calling feature like RingCentral, for instance, make sure you’re getting a headset that’s compatible.
Now, let’s get into the best Bluetooth headsets for sales.
The best Bluetooth headsets for sale teams: Our picks
For this list, we’re evaluating headsets on audio and mic quality, noise cancellation, range, battery life, comfort, style, and price. You know, everything a rockstar sales team needs.
Overall best headset: Plantonics Voyager Legend
Why we love it: This sleek beauty covers all of our bases. An extensive voice command menu lets you answer calls, check battery life, and redial—all hands-free. It connects to all devices including your phone, computer, and tablet, and it works seamlessly with softphone technology.
Why you need it: It’s got great noise-cancelling technology, with up to 80 decibels filtered out. Voice-activated controls let you call and answer without lifting a finger. It’s comfortable and functional, even for glasses-wearers! If you’re busy, work in a noisy environment, and need a premium device to close deals, this is for you.
Why you don’t need it: If you’re not using softphone technology and don’t need the extensive list of features the Plantronics Voyager Legend offers.
Best budget headset: Plantronics M70
Why we love it: It’s a measly $39.99 (!!!) and holds up well next to the headsets in the $300 and $400 ranges, and it’s loaded with cool features that’ll make your life as a salesperson a lot easier.
Why you need it: We can’t get over how cheap this device is, without sacrificing quality. It can be connected to two devices, letting you answer calls from either one. It also has an automatic “deep sleep” function in case you leave it behind somewhere. The 11 hour battery life is a nice touch. And did we mention it’s cheap?
Why you don’t need it: Noise-cancelling capabilities aren’t the best compared to other devices on the market.
Best headset for being discreet: Apple AirPods
Why we love it: It’s no secret that everyone loves AirPods (and all of their copycats), so much so that the possession of AirPods has become its own meme genre. Jokes aside, these things are popular for a reason. Compact and convenient, they let you take calls anywhere you go. No cords, no clunky (and dorky) headset. They’re also sweat and water-resistant for those super stressful end-of-the-month calls.
Why you need it: If you’re looking for discretion and don’t want to look like a salesperson, this is for you. These will also be great for your day-to-day life or if you don’t want to invest in a super fancy headset right away. Fully charged AirPods will give you an impressive five hours of listening and three hours of talking, so these are great if you’re making short calls. And for all you Mac users, setup with other Apple devices is speedy, easy, and intuitive.
Why you don’t need it: The noise-cancelling is non-existent for the basic Airpods. If you’re always making sales calls in a noisy environment, these won’t be much help. The relatively short battery life means that you should look elsewhere if you tend to have long calls. Also, the individual wireless pods are just begging to get lost somewhere.
If your other tech tools aren’t from Apple or compatible with Apple, these might be a little bit more difficult to set up.
Oh, and if you’re concerned about your EMF exposure, you’ll want to have a long, hard think about this one. (You can do some more in-depth reading about the AirPods’ EMF output here.)
Pricing: The basic AirPods with a charging case start at $219. AirPods Pro start at $329.
Best noise-cancelling headset: BlueParrott B550-XT
Why we love it: Simply put, this is a hardcore headset. It boasts superior noise cancellation, voice control, 24 hours of talk time, 100 meter range, compatibility with the Parrott Button app for additional features—and can even stand up to dust and moisture. Oh, and it’s super comfortable with extra padding all around.
Why you need it: The range is impressive, and you can be truly hands-free. But the big one is that the microphone blocks out an impressive 96% of background noise—this headset can get you through even the noisiest of offices.
Why you don’t need it: It’s not particularly good-looking, and it’ll take up a lot of space at your work
station (and maybe mess up your hair).
Best range: BlueParrott B550-XT… again
We know, we know, we listed the same product twice. But it deserves a second shoutout for its incredible range of 100 metres or 328 feet.
Best headset for juggling calls: Sony MBH20
Why we love it: Small but mighty, this thing lets you easily switch between two phone calls without sacrificing quality. Not to mention it’s small and feather-light at 9.3 grams.
Why you need it: If you often feel like more of a switchboard operator than a salesperson, this headset can make your life a lot easier. It’s also compatible with voice recognition technology (hello, Siri!) to smooth out any bumps. And no, the price tag isn’t missing any zeros.
Why you don’t need it: Some users have complained about the fit and comfort of the SONY MBH20, so if that’s a dealbreaker, you might want to move on
Lightest headset: Jabra Talk 55
Why we love it: This thing is five grams. Five. Grams. Oh, and it also has two microphones, exceptional noise-cancelling, and an impressive range.
Why you need it: Want to feel like you’re wearing nothing at all?
This device is miniscule but loaded with plenty of cool and useful features. What’s amazing is that it adjusts to the volume of your environment so that you can always hear your caller. Oh and the range is 30+ feet, so feel free to wander all over while talking.
Why you don’t need it: The battery life is a little disappointing, clocking in at about 3 hours
Best stylish headset: Bang & Olufsen Beoplay H9 3rd gen
Why we love it: Style is in the eye of the beholder, right? It’s hard to argue with these beauties that come in six super stylish colorways including matte black, anthracite, chestnut, peony, grey mist, and this gorgeous soft pink, grey, and gold. You will not look like a salesperson in these.
Why you need it: If aesthetics and luxury are as important to you as your bottom line, these are the headphones for you. You’ll get top-notch sound quality, touch controls, active noise cancelling, integrated voice assist, and the ability to answer calls without touching your phone. Soft lambskin and memory foam make this dreamy device a dream to wear.
Why you don’t need it: It’s expensive. And we mean expensive.
Best headset for jumping between devices: Sennheiser Presence UC
Why we love it: Multiconnectivity, 10 hours of talk time, voice control, and some serious mic engineering make the Sennheiser Presence a strong contender.
Why you need it: This device has plenty of advanced features for hopping nimbly from one device to the next. It can connect to two mobile phones, or a phone and a computer. It’s also got three microphones to give you better audio quality (and excellent noise cancellation) and will even filter out noisy wind.
Why you don’t need it: If you’re only making calls from one device, the added features aren’t really necessary.
Best battery life: Plantronics Backbeat Pro2
Why we love it: This offering from Plantronics boasts an impressive 24-hour battery life (in case you have a very demanding prospect), excellent noise-cancelling capabilities, and it’s tastefully designed.
Why you need it: Do you often find yourself in those marathon phone calls? Does a good chunk of your day include conference calls and non-stop sales pitches? Do you hate having to pause your business to charge your devices? You’re gonna like this one. Not to mention, it’s super comfortable so you won’t mind wearing it that long.
Why you don’t need it: A little pricey, and not totally necessary if your calls are on the shorter side and you don’t mind charging your device more often.
Best headset for an open office: Jabra Evolve 75
Why we love it: The Jabra Evolve 75 is perfect for open offices that use cloud-based softphones like RingCentral. In addition to excellent noise cancellation, mic and audio quality, and a comfortable fit, this device has a super cool Listen-In feature. Simply press the left ear cup to lower the volume, so you can hear what’s going on in around you
Why you need it: High-end design with all the features you need, specifically designed for open offices
Why you don’t need it: The Listen-In feature won’t be very useful if the background noise in your office is truly just noise that you don’t want to tune into (hey, not everyone’s into office gossip). It’s also on the higher end of the price spectrum.
Which Bluetooth headset is the best for sales?
Basically, it all comes down to 1) what you can afford and 2) what you need out of your headsets.
It’s easy to get swept up in all the shiny toys with cool features, but make sure you’re selecting the best device for your needs.
And remember, the right headset should help boost your sales, so it’s worth it to consider investing in a good device.