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Why VoIP Is Better for Small Businesses: 3 Reasons to Provide Phone Solutions in the Cloud


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The push to the cloud has intensified. With its promise to bring enhanced productivity, ease of use, and up to 68 percent cost savings over traditional phone solutions, businesses see the cloud as a key opportunity to improve communications.

Voice over Internet Protocol (VoIP) phone systems are an important opportunity for businesses of all sizes, unlocking the ability to place phone calls over the internet instead of through conventional phone lines.

As businesses evaluate VoIP’s advantages and disadvantages, the numerous benefits are hard to ignore. As a result, more and more businesses are choosing to power phone solutions with VoIP services. This video shows why:

As you evaluate the optimal phone solutions for your business, here are three reasons why VoIP is better than traditional landlines:

No hardware required

Cloud business phone systems render costly visits from technicians a thing of the past. Unlike the traditional on-site equipment required to power conventional phone services, cloud phone systems cut the cord.

Because there’s no physical hardware required or telephone cables to install, your entire office can be up and running with VoIP phone services in 24 hours or less. In doing so, your team can freely communicate via physical SIP phones (i.e. use IP network to make calls instead of over telephone lines) or with any device, including smartphones, laptops and tablets, by downloading the app of the VoIP service provider.

Mobility and flexibility

Traditional phone services impose constraints on employees, especially since businesses don’t often follow a 9-to-5 schedule in the office. Because these services tend to tie a single phone number to a specific phone, employees who are not in the office for whatever reason (e.g., working from home, traveling, meeting with a customer) cannot access their business phone number.

With a cloud phone system, location doesn’t matter. As long as your employees have access to the internet and a computer or mobile device, they have access to their business number and can call, text, and fax as they please. They just need to download the app or log in to the VoIP service provider’s web portal, and they can start making and receiving calls and faxes on their business number from anywhere.

Affordable global communications phone service

Businesses can save 68% on their phone costs by switching to @RingCentral Click To Tweet

As your business expands, the need to make long-distance and international calls can increase – and with it, your business communications costs. VoIP phone services can cost 68 percent less than traditional phone services, eliminating cost concerns over local, long-distance and international calls. Additionally, toll-free numbers typically have lower per minute charges with a cloud phone system than traditional telecom carriers. See how much you can save using our phone savings calculator.

Ready to make the switch from a traditional to cloud phone system? Learn more about VoIP services from RingCentral and get a guided demo today.

Originally published May 31, 2018, updated May 22, 2024

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