Business Phone Numbers

Get local, toll-free, and international telephone numbers that come with the best cloud-hosted communications solution.

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A Business Phone’s admin portal of the RingCentral App
A woman dialing a business phone number

What is a Business Phone Number?

A business phone number can be your official and direct link so that clients, partners, and others can reach and identify your business. Your business phone number can help solidify your company brand, establish your identity, and enhance your network, whether you're a small business or an enterprise.

When you have an official business phone number, you don't need to give out your personal phone number. Your business phone number becomes your direct inward dialing (DID) number.

Used with a VoIP provider, you can use your business phone number on several devices and in different locations— even while on the go.

Getting your business phone numbers is easy. Just choose a trusted service provider that will give you your desired phone number, select a pricing plan based on what you need, and pay (generally every month). But which business phone number should you get to maximize its use? 

RingCentral offers you different types of business phone numbers you may need.

Different Types of Business Phone Numbers

A unique and dedicated business phone number can benefit your company or business. It allows your clients to reach you faster, contact the business directly, and help to maintain a professional image. However, different business phone numbers may cater to your client's needs. Discover the different types of business phone numbers that best suit your company.

Why should you get a business phone number?

Your company telephone number is the number one point of contact customers have with your company.

While there’s been an increase in the use of other point-of-contact channels like email, videoconferencing, and chat, there is nothing more reassuring than having an actual person answering your call after being on a call queue. Having business phone numbers, such as dedicated toll-free phone numbers, for your company and its branches also adds to your credibility as an organization.

Conventional landlines, however, have limitations. You’d need to spend more on features like SMS text messaging, fax, voicemail-to-email, and call forwarding options to get the most out of it. Having an on-premise PBX could help, but it would require you to set up on-site hardware that will cost you thousands upfront.

Fortunately, RingCentral, a trusted VoIP service provider, offers affordable business phone numbers supported by one of the best virtual phone systems in the industry. Instead of conventional landlines, your company gets a virtual phone number not tied to physical lines. RingCentral business phone numbers can be accessed from anywhere and on any mobile device, so employees won’t need to use their personal cell phone plans to make calls. They can simply use the RingCentral mobile app and use their company number.

Video: Welcome to RingCentral: Simpler Communications

Regular landlines

  • Expensive on-site hardware paid up-front
  • Complex implementations mean additional fees
  • Early termination fees for required contracts
  • Service and hardware upgrades come at a price
  • Premium technical support calls for additional fees
  • Maintenance requires specialized manpower
  • Service changes require lengthy processes

Virtual phone service

  • Does not require on-site hardware
  • Quick and easy implementations
  • No long term contracts that tie down your business
  • Upgrades and updates are rolled out for free
  • Free 24/7 technical support
  • Configure and manage the system from anywhere
  • Easily add or re-assign digital lines and extensions

RingCentral Features You Can Have with Your Business Phone Number

Online presentation with clients and stakeholders

Auto-attendant and Call Routing

Handle all incoming phone calls with an automatic answering service and route them to the right person or department. When you customize this feature, you can even hire professional voice artists to give your callers the best first impression.

Learn more about auto-attendant

Business presentation online

Business Phone System’s Answering Rules

Change how your company answers incoming phone calls. If you want, you can set your business hours where all calls during your 9-5 shift will be answered and routed, while calls outside those hours can go straight to voicemail.

Learn more about answering rules

Online presentation with clients and stakeholders

Hold Music or Messages

Reduce the stress of waiting for a response when a client calls your business phone number. Play music or broadcast business communications like new promos or new policies while the caller is on hold. You can modify your on-hold music or messages in cloud telephony.

Learn more about on-hold music

Business presentation online

Call Forwarding

Let your employees take their calls from wherever they are. With RingCentral, you can forward business calls to their personal cellphone, home phone, or any other telephony device. Employees can even customize how they can forward calls to different numbers. Calls forwarded can be sent to different numbers chronologically, simultaneously, or a mix of both.

Learn more about call forwarding

Online presentation with clients and stakeholders

Call Screening

Have complete control over who can reach you. Accept calls, ask callers to identify themselves, or outright block specific numbers or unwanted callers. Users can even send calls directly to voicemail and use of the voicemail-to-email feature from RingCentral.

 Learn more about call screening

Business presentation online

Caller ID

Let your employees take their calls from wherever they are. With RingCentral, you can forward business calls to their personal cellphone, home phone, or any other telephony device. Employees can even customize how they can forward calls to different numbers. Calls forwarded can be sent to different numbers chronologically, simultaneously, or a mix of both.

Learn more about call forwarding

Why customers choose RingCentral

Specially made for business

Access features and functionalities designed to help your business and your workforce communicate better. Get unlimited VoIP and conferencing with features like SMS, faxing, and team messaging, straight from your mobile phone.

Mobile and flexible cloud-based system

The modern business phone system not only provides a reliable telephony solution but also includes VoIP features like caller ID, video conferencing, SMS, and even faxing to help businesses communicate better.

Quick and convenient installation

No need for complicated business phone system installations for your local business. Have your phone service up and running in a day. Easily configure and manage your phone system from an online dashboard.

Secure and reliable cloud phone system

RingCentral provides you peace of mind knowing that all your business communications are protected during the entire transmission journey. Data travels through encrypted networks with layers of authentication for additional security.

Premium technical support

From day one, RingCentral will assist you in setting up and configuring your business phone system. Our award-winning customer support team will provide you with expert technical business phone service support, consultations, and best-practice recommendations.

Great value with no hidden costs

Get a single, all-inclusive bill with no hidden costs. RingCentral even provides both small business owners and local business enterprises with a powerful cloud communications system for one affordable price. No additional fees for premium features.

RingCentral MVP™* plans for your small business

PAY ANNUALLY AND SAVE UP TO 40%

Number of users
1-20
21-50
51-99
100-999+
Need more users?
Call:

Standard

Message, Video, Phone
$27.99 off
$27.99
/user/month **
Everything in Essentials, PLUS
  • No limit on number of users
  • Business phone numbers in over 100 countries
  • Unlimited internet fax
  • Unlimited audio conferencing
  • Video meetings with up to 100 participants
  • Up to 24-hour meeting duration
  • Quality-of-service reports
  • Popular integrations including
    Microsoft 365, Google Workspace, Slack,
    and more
  • 24/7 support
Best value

Premium

Message, Video, Phone, Open API

$34.99 off
$34.99
/user/month **
Everything in Standard, PLUS
  • Automatic call recording
  • Single Sign-on
  • Multi-site admin and management
  • Up to 8-digit extensions with site codes
  • Hot desking
  • Advanced call handling including whisper, barge, and more
  • Video meetings with up to 200 participants
  • Real-time analytics
  • Popular CRM integrations with Salesforce, Zendesk, and more
  • Industry-specific integrations with Canvas, Smarsh, and more
  • Developer platform and custom integrations

Ultimate

Message, Video, Phone, Open API
$49.99 off
$49.99
/user/month **
Everything in Premium, PLUS
  • Device status reports
  • Device status alerts
  • Unlimited storage***

Compare plans

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(800) 574 5290
Not available
Essentials
Buy now Try free
Standard
Buy now Try free Contact sales View Demo
Best value
Premium
Buy now Try free Contact sales View Demo

Ultimate

Contact sales Contact sales View Demo
Pricing
Annually: $19.99/user/mo
Monthly: $29.99/user/mo
Annually: $27.99/user/mo
Monthly: $37.99/user/mo
Annually: $34.99/user/mo
Monthly: $44.99/user/mo
Annually: $49.99/user/mo
Monthly: $59.99/user/mo
Business phone or toll-free numbers
One phone number for calling, team messaging, and video meetings access.
Each user gets a dedicated phone number at no additional cost. Essentials edition doesn't include video meetings.
Included in plan
Included in plan
Included in plan
Included in plan
Toll-free minutes
Inbound Toll-free minutes
Included minute allotment varies by tier. Toll-free minutes are pooled across the account, regardless of number of lines. Additional minutes available for purchase.
Learn more
Included minute allotment varies by tier. Toll-free minutes are pooled across the account, regardless of number of lines. Additional minutes available for purchase.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Unlimited calls within the US/Canada**
Unlimited calling/phone calls within the US and CA. Plus, choose from affordable and convenient international calling plans that fit your business. Terms and conditions may apply.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Enhanced Business SMS
Designed to meet latest carrier requirements and improve deliverability. Included SMS allotment varies by tier. Additional SMS available for purchase. Available upon request.
Included in plan
Included in plan
Included in plan
Included in plan
Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.
Included in plan
Included in plan
Included in plan
Included in plan
Visual voicemail and voicemail-to-email
Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Team messaging
Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Document sharing
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.
Included in plan
Included in plan
Included in plan
Included in plan
Call management and phone system
administration
Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
  • Answering rules
  • Call forwarding
  • Call transfer
  • Call screening
  • Call flip
  • Call logs
  • Presence
  • Notifications
  • Shared lines*
  • Call park
  • Intercom*
  • Paging*
*Not available with Essentials.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Mobile apps for iOS and Android
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Call log reports
Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Phone rental options: desk and
conference phones
Rent any desk phone or conference phone for a low monthly price.
Contact sales for details and pricing.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Add Video Pro and Video Pro+ users
Administrators can add Video Pro and Video Pro+ users from within MVP.
Available as an add-on
Included in plan
Included in plan
Included in plan
Unlimited internet fax
Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Unlimited audio conferencing
Host an unlimited number of audio conference calls, with up to 1,000 attendees per conference. Each user gets unique host and participant access codes.
Available as an add-on
Included in plan
Included in plan
Included in plan
Video meetings and participants
Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium with RingCentral Video (up to 200)
Standard with RingCentral Video (up to 100)
Available as an add-on
Up to 100 people
per video meeting
Up to 200 people
per video meeting
Up to 200 people
per video meeting
High-definition (HD) video
RingCentral delivers crystal-clear HD quality video and voice.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Quality-of-service reports
Gain the ability to proactively review overall RingCentral system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Popular integrations including Microsoft 365,
Google Workspace, Slack, and more
RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
24/7 support
Unlimited chat and phone support.
Available as an add-on
Included in plan
Included in plan
Included in plan
Multi-level auto attendant
Answer callers automatically with customized greetings, and ensure every call is directed to the right employee or department.
Learn more
Auto-attendant is a virtual receptionist service that greets your callers and routes them to employees, departments, or to any phone in the world (i.e. an employee's mobile phone, an office deskphone, or a virtual phone on the RingCentral app).
With the multi-level auto attendant feature, you can create rules to handle incoming calls for multiple office locations or language selections. For example:
“Press 1 for our New York office. 2 for Chicago office. 3 for Los Angeles office.” OR
“Press 1 for English. Marque 2 para Español.”
Available as an add-on
Included in plan
Included in plan
Included in plan
Professional implementation
Get the most out of RingCentral with a portfolio of professional and personalized services, ranging from planning, designing, and implementation to project management, ongoing support, and consulting.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Call recording
Automatic call recording: Set your RingCentral phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with RingCentral, Forwarding Number, or RingCentral Phone for Mobile.
Learn more
Available as an add-on
On-demand
Automatic
Automatic
Compatible with RingCentral Rooms™ (add-on)
Turn any space into a conference room.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Compatible with RingCentral Room Connector (add-on)
Room Connector allows room conferencing systems on legacy hardware with SIP-based endpoints (third party endpoints) to connect and access video meetings on RingCentral.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Single Sign-on
Users can log in to RingCentral automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses your RingCentral service from any device.
Learn more
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
Learn more
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Hot desking
Allows users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Hot desking lets employees share office desk phones while keeping their separate extensions, greetings and voicemail access.
It enables companies to save costs of desk phones while still letting their employees remain productive.
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Advanced call handling including whisper, barge, and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customized roles/permissions.
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Real-time analytics
Gain real-time insights into your RingCentral system and gather business-relevant data, alerts, and reporting metrics.
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Popular CRM integrations with Salesforce, Zendesk, and more
Bring the functions and features of RingCentral MVP into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
Learn more
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Industry-specific integrations with Canvas, Smarsh, and more
Bring the functions and features of RingCentral MVP into your vertical's business apps such as Canvas, Smarsh, etc.
Learn more
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Developer platform and custom integrations
RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.
Visit Developer Portal
Available as an add-on
Available as an add-on
Included in plan
Included in plan
Device status reports
Monitor hard phone registration status globally and gain visibility into your devices' history.
Available as an add-on
Available as an add-on
Available as an add-on
Included in plan
Device status alerts
Set up automated monitoring rules and receive notifications when devices are offline.
Available as an add-on
Available as an add-on
Available as an add-on
Included in plan
Unlimited storage***
Store an unlimited* amount of documents, spreadsheets, presentation files, contracts, invoices, images, videos, and recordings.
*Retention period applies.
Store an unlimited* amount of content within your RingCentral app. This could be documents, spreadsheets, presentation files, contracts, invoices, images, or videos that you send as attachments within messages; or these could be the recordings of your video meetings.
*Retention period applies.
Available as an add-on
Available as an add-on
Available as an add-on
Included in plan

Business Phone Service
Frequently Asked Questions (FAQs)

Yes. All businesses, even small business owners, need their business phone numbers. However, each organization is unique. The business needs of a small business differ from the needs of an enterprise.
The same thing applies to business phone numbers. With RingCentral, you can have different options for your company’s number. You may need a toll-free number, but others may need international business phone numbers. Both businesses can also indulge in vanity phone numbers. That’s why you need to know your options.
Getting a business phone number for your organization is straightforward with RingCentral. As you sign up for any RingCentral plan, you need to indicate the type of number you need (toll-free number or local phone number), so you can choose from the available numbers. It’s just a matter of choosing what most appeals to you and finishing the sign-up process.
Once you have an account with RingCentral, you can add more business phone numbers by simply going to your dashboard. You can then go to Phone Numbers, then choose the Add Number option.
From there, you can choose from the available business phone numbers. You can assign it as a company number or to an individual through their extension.
If you’re happy with your current number but want a better business phone system, you also have the option to keep it when you make the shift to RingCentral. Just sign up for a plan and someone from RingCentral will help you port your number.
Yes.  You can transfer or port your existing toll-free number or local phone numbers to RingCentral.  Once you have requested a port transfer through your online account, you can check the status of your number transfer request. Transferring business phone numbers typically takes 5-14 days, but can take up to four (4) weeks.
You can refer to our plans and pricing stated above, but an additional phone number costs $4.99 per month, regardless if it’s a toll-free or local number.  You can find below the cost depending on the type of number you will be adding.
  • Local Number/s - A Local Number would cost $4.99 plus State and local taxes.
  • Toll-Free Number/s - A Toll-Free Number would cost $4.99 plus State and local taxes.
  • True Toll-Free Number (1-800) - A True 1800 Toll-Free Number would cost $4.99 plus a one-time $30.00 Setup Fee plus State and local taxes.
  • Vanity Number - A Vanity Number would cost $4.99 plus a one-time $30.00 Setup Fee plus State and local taxes.
NOTE:  Vanity phone numbers may take up to five (5) days to be activated completely.
For new customers, plans start at $15.99 and have a quick and easy business phone system setup, and require no hardware. You can even start out with a free trial. 
For existing RingCentral customers, you can add a vanity phone number for a small $30 setup fee (plus taxes) and a small monthly subscription fee. From there, your business phone number will be activated within 5 business days.
You can make business calls to any U.S. and Canada local phone numbers included in the list of supported area codes.  You can also view or download the list of supported area codes.
Yes, you can get a professional voice recording for your business. RingCentral, in partnership with Snap Recordings, offer various packages for custom greetings, messages on hold, IVR prompts, and announcements. It is easy to create your messages and go live with a professional voice recording in 3-4 business days, with 1-2 business days rush service available.
Important details and disclaimers