Pick a topic

The RingCentral Advantage: With you every step of the way

Ring Central Blog


URL copied
2 min read

Rolling out a new business phone solution can feel overwhelming. You’ll have a lot of questions. How are we going to train our staff to use the new system? Who’s going to train us to administer it? How do we begin the process of moving our existing phone numbers to the new solution?

All of these were concerns for Steve Rice & Associates when they decided to retire their traditional phone infrastructure and move to RingCentral’s cloud-based solution. The financial-services firm has decades of experience helping individuals and businesses make smart financial decisions, but they’re complete novices when it comes to phone-system deployment.

Fortunately, because they chose RingCentral, the team at Steve Rice & Associates enjoyed an easy transition to their new phone solution. The reason? The RingCentral Advantage.  

As a RingCentral customer, you’re never alone

“I had so many questions during the implementation,” says Xander Rice, a partner and financial services representative with the firm. “Not because setting up the system was difficult—it wasn’t. I just wanted to know everything it was capable of.

The implementation team walked us through the system, took the time to answer all of my questions about features and settings, and encouraged us to keep asking those questions.

See the Steve Rice story 

The RingCentral Advantage starts on day one 

Xander is describing the first component of The RingCentral Advantage, a comprehensive mix of experts, tools, and other resources to help you seamlessly and successfully deploy RingCentral across your business—and easily adjust the system to meet your company’s changing needs. That high-quality service and support begins on day one and continues for as long as you’re a RingCentral customer. 

The RingCentral Advantage is comprised of: 

As Xander explains: “It was obvious to me from those implementation discussions that RingCentral wanted our firm to get as much value from their system as we could.” And as a RingCentral customer, you’ll enjoy a similarly supportive experience when you begin your company’s cloud-phone rollout. 

Learn more about the RingCentral Advantage

Originally published Feb 26, 2021, updated Mar 07, 2021

Up next

Healthcare, Small business, SMB customer stories, Verticals

Think onboarding a new phone system is too expensive (or hard)? Think again...

As much as you might want to upgrade your business’s phone solution, you might be hesitating because you’re worried about disrupting operations while your staff learns a brand new system. Maybe you’re also worried about the added costs of bringing in the telecom provider’s support team or hiring outside IT consultants to train your employees ...


URL copied

Related content

Small business, SMB communication, SMB productivity

3 Ways Free File Sharing Makes Your Team More Productive

Small business, SMB communication, SMB productivity

4 cool ways to use file sharing in your RingCentral app

Small business, SMB communication, SMB mobility

The best collaboration software for efficient remote teams

Work together from anywhere with messaging, video conferencing, and phone calls—all in a single platform.
Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.