Pick a topic

Think onboarding a new phone system is too expensive (or hard)? Think again...

Ring Central Blog


URL copied
2 min read

As much as you might want to upgrade your business’s phone solution, you might be hesitating because you’re worried about disrupting operations while your staff learns a brand new system.

Maybe you’re also worried about the added costs of bringing in the telecom provider’s support team or hiring outside IT consultants to train your employees if the system takes some getting used to.

Totally fair.

But as Southern California’s Dentistry for Kids and Adults will tell you, you won’t have any of those problems when you sign up for RingCentral’s cloud phone system (well, technically it’s an all-in-one communication system).

RingCentral’s Knowledge Base resources make training and onboarding easy

When the California lockdowns of 2020 forced Dentistry for Kids and Adults to shift to remote work, the practice’s managers realized they needed a more flexible, cloud-based phone solution—and fast. 

But the new system had to be easy to learn, and equally importantly, had to offer a lot of support. Why? Because training would be difficult with everyone working remotely. They also didn’t want to spend a lot on IT consulting. (At a couple hundred bucks an hour, yeah, we don’t blame them.)

RingCentral checked all of those boxes, offering the practice an intuitive solution with all of the expert help and onboarding resources they needed to get the whole staff up and running on their new phone system quickly.

“I handled the rollout of RingCentral for the practice,” says Ken Lukach, Practice Manager for Dentistry for Kids and Adults. 

The Implementation team was really helpful. They encouraged me to schedule free training sessions. But honestly, it was so easy just using the how-to videos from RingCentral University for reference, that I was able to do it myself.

See the Dentistry for Kids and Adults story

Free consulting, live trainings, and how-to resources—it’s all part of The RingCentral Advantage

When you sign up for RingCentral’s cloud phone solution, you’ll get all of the resources you’ll need to make sure your administrators and staff learn the system quickly—and are able to start getting the most from it right away.

This is The RingCentral Advantage, which includes: 

Learn more about the RingCentral Advantage

Originally published Feb 26, 2021, updated Mar 03, 2021

Up next

Financial services, Small business, SMB customer stories, Verticals

The RingCentral Advantage: World-class support—for free

When they switched to RingCentral’s cloud phone solution, the financial services representatives of Steve Rice & Associates weren’t thinking about getting better tech support. They had bigger concerns.  Their on-premises phone server was difficult to manage, lacked basic features they needed (like advanced call routing), and didn’t allow them to take and make business calls ...


URL copied

Related content

Small business, SMB communication, SMB productivity

3 Ways Free File Sharing Makes Your Team More Productive

Small business, SMB communication, SMB productivity

4 cool ways to use file sharing in your RingCentral app

Small business, SMB communication, SMB mobility

The best collaboration software for efficient remote teams

Provide a great patient experience from anywhere with messaging, video conferencing, and phone calls—all in a single platform.
Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.