Trends in digital business transformation are reshaping the future of business communications and collaboration and transforming the way we work. The need to communicate and collaborate from anywhere and on any device is universal, and the only solutions poised to achieve these objectives are cloud based.
As a result, we are in the midst of a major industry transition toward increasing adoption of UCaaS (Unified Communications as a Service) solutions among businesses worldwide. The flexibility, scalability, and rich feature sets of these modern solutions empower today’s workforce to be more productive and accessible, with the ability to communicate in any way they choose—be it voice, video, or chat.
RingCentral is a pioneer in this space, and as a company built in the cloud, our mission is to deliver on the promise of a truly unified business communications and collaboration experience. We deliver this unified experience with a best-in-class UCaaS solution that combines voice, video, team messaging, web conferencing and more—all served on an open platform, at a global scale.
We’re proud to have been recognized by leading industry analyst organizations for our product innovation and customer service, including Gartner, Frost & Sullivan, and Aragon Research. We’re pleased to add the latest accolade from IHS Markit, who ranked RingCentral at the top of the list in its new 2017 North American UCaaS Scorecard. IHS evaluated top UCaaS providers best positioned to succeed based on offering, customer service, market strategy, and financial stability.
According to Diane Myers, Senior Research Director for IHS Markit, “What distinguishes RingCentral is its unification of team collaboration with the full stack of multi-modal communications. RingCentral has been consistently moving forward with new developments, international growth, and a focus on serving larger enterprises with investments in professional services and customer care.”
Check out our podcast interview with Diane to learn more about:
- Trends in digital business transformation
- The future of business communications and collaboration
- RingCentral’s status as a leader of the IHS Markit 2017 North American UCaaS Scorecard
For more information, we’re also pleased to provide a complimentary copy of the IHS Markit 2017 North American UCaaS Scorecard, available here.
Originally published May 18, 2017, updated May 23, 2021