Pick a topic

RingCentral Deepens Integrations Within the Microsoft Ecosystem

Ring Central Blog


URL copied
< 1 min read

RingCentral is excited to announce a new integration for the Microsoft ecosystem: RingCentral for Microsoft Dynamics 365. This latest integration now gives our customers even more choices for using RingCentral directly within their favorite Microsoft applications.

With RingCentral for Microsoft Dynamics 365, organizations can gain deeper insights into every call by tightly integrating their Dynamics CRM with RingCentral’s unified communications solution. This can also help maximize productivity by automating key business processes for sales teams.

Dynamics 365 users can now better focus on the business at hand by eliminating the need to switch between multiple applications. RingCentral for Microsoft Dynamics 365 allows users to:

RingCentral for Microsoft Dynamics 365 joins our current Microsoft integrations, including RingCentral for Microsoft Outlook, RingCentral for Skype for Business, and RingCentral for Microsoft 365. This latest integration is further proof of our commitment to supporting our customers and their business needs across multiple verticals, applications, and operating systems.

The new RingCentral for Microsoft Dynamics 365 integration is available immediately to all RingCentral Office Premium and Enterprise customers who have an active Dynamics 365 account. To learn more, click here. Or to get started using the integration right away, click here.

Originally published Jul 06, 2017, updated Sep 01, 2021

Up next

Customer experience

ZK Research Findings Reveal How CIOs Fuel Success With Collaborative Communications

As the pace of business accelerates and workforces are driven to be more productive than ever, CIOs are tasked with developing new ways to streamline workflows and deliver greater efficiencies. ZK Research’s latest report on The Rise of Collaborative Communications reveals that CIOs’ roles have evolved, and they are expected to increase agility with innovative ...


URL copied

Related content

Business leadership, Customer stories

RingCentral Helps Peifer Security Solutions Achieve Two Mission-Critical Company Goals

Customer experience, Small business, SMB customer experience

Running a promotion is not a customer retention program

Customer experience, Small business, SMB customer experience

27 books to build, boost & revitalize your customer service

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.