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RingCentral at Enterprise Connect 2018


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3 min read

It’s an exciting time for the business communications market. Over the past year, we have witnessed growing enterprise demand for modern cloud solutions; industry consolidation among legacy on-premises players; new workforce behaviors driving a shift toward unified experiences delivered through a single communications platform; and an increasing appetite for integrated cloud applications for enhanced productivity.

As the global leader in cloud communications, we are once again participating at this year’s Enterprise Connect conference, the industry’s premier event focused on enterprise communications and collaborations, where we will be delivering and participating in thought-provoking general sessions and engaging in dynamic panel discussions. We will also showcase the full suite of RingCentral products and services in our booth #1907, and we’re looking forward to hosting the RingCentral VIP party at Enterprise Connect.

Join our thought leaders at various sessions.

General Sessions:

Wednesday, March 14, 9:00–9:20 a.m.
Industry Vision Address: David Sipes, COO, RingCentral

Monday, March 12, 10:15–11:00 a.m.
Is Team Collaboration the Future of Enterprise Communications?
Kira Makagon, EVP Innovation, RingCentral

Tuesday, March 13, 9:15–9:55 a.m.
Enterprise Summit: What’s the Way Forward for Communications & Collaboration?
Jason Kasch, CIO, Structural Group

Breakout Sessions:

Monday, March 12, 2:15–3:00 p.m.
Team Collaboration Applications: Market Overview
Jason Copeland, VP Product Management, Collaboration, RingCentral

Monday, March 12, 2:15–3:00 p.m.
Cloud Communications 2021: Is the Cloud Unavoidable?
Praful Shah, CSO, RingCentral

Monday, March 12, 3:15–4:00 p.m.
Mobility 2021: Preparing for the (Even More) Mobile Enterprise
Jose Pastor, VP Product Management, RingCentral

Monday, March 12, 3:15–4:00 p.m.
Team Collab App Decision Factors: Enterprise Adopters Share Their Experiences
Jeremy Lesch, Director, Collaboration and Automation Technologies, WellTok, Inc.

Tuesday, March 13, 8:00–8:45 a.m.
Aligning Team Messaging with Your Broader Collaboration Goals
Richard Townhill, VP Product Management, RingCentral

Tuesday, March 13, 3:00–4:00 p.m.
How Cost Factors Affect Your Cloud Migration
Curtis Peterson, SVP Cloud Operations, RingCentral

Tuesday, March 13, 3:00–4:00 p.m.
Cloud Contact Center 2.0: What’s Next
John Finch, AVP Product Marketing, RingCentral

Wednesday, March 14, 8:00–8:45 a.m.
Avoiding the “Gotchas” in a Cloud Migration
Curtis Peterson, SVP Cloud Operations, RingCentral

Wednesday, March 14, 4:00–4:45 p.m.
Making Mobile Messaging Work for Your Enterprise
Richard Townhill, VP Product Management, RingCentral

Wednesday, March 14, 4:00–4:45 p.m.
Building Your UC Developer Community
David Lee, VP Platform Products, RingCentral

Market Leaders Theater Presentation:

Tuesday, March 13, 3:00–3:20 p.m.
Connecting Today’s Enterprise Workforce with Collaborative Communications
Speaker TBD

Visit booth #1907 for executive briefings, theater talks, activities, and prizes.

Theater topics include:

Empowering the Modern Workforce

Speaker: Jim Payne, Sr. Product Marketing Manager

Modern workforces are global, distributed, mobile, and absolutely inundated with different tools and legacy systems that don’t meet their needs on a fundamental level. Users need a solution that fosters effective collaboration with teams, partners, and customers—available on all devices. IT needs a single, integrated, customizable solution that is always available and easy to manage. RingCentral is built to empower both IT and the users they support.

The Collaborative Contact Center

Speaker: John Finch, AVP Product Marketing, Contact Center

Modern contact centers are under increasing pressure and demand to deliver quality customer service and be an essential part of a quality customer experience. Legacy call center systems don’t adequately enable agents and supervisors to effectively and efficiently create a best-in-class customer experience. RingCentral Contact Center is built with omnichannel customer service functionality, with collaboration at the center, truly empowering modern contact centers to deliver on the demands made of them.

A Collaborative Meeting Experience

Speaker: Paul Comaroto, Product Marketing Manager

Virtual meetings can be an effective means of collaborating with distributed teams. Today’s meeting experience doesn’t allow flexibility in communication streams and falls flat when it comes to true team collaboration. RingCentral Meetings offers multiple experiences in a single tool, helping modern employees collaborate more effectively, moving seamlessly from video to web to team chat and collaboration.

Choosing the Best Network for the Enterprise

Speaker: Curtis Peterson, SVP Operations

Business-critical technology must always be available for the users who need it. IT and Networking leadership must ensure that all providers are equipped to provide the availability that they need from the provider. They are also given a variety of options such as Broadband, Direct Connect, MPLS, or SD-WAN for connecting these providers to their locations, and need to make the choice that will meet their needs with effectiveness.

See you there.

Enterprise Connect 2018 will be an exciting chance to network, mingle with peers, and connect with leaders in the industry. We hope to see you there!

Originally published Mar 08, 2018, updated Sep 20, 2021

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