Category

Pick a topic

Owen McGab Enaohwo and SweetProcess Rely on RingCentral for App Development

Ring Central Blog

Share

URL copied
1 min read

Most RingCentral customers rely on their phone systems to contact customers, vendors and partners – standard business use cases. But there are some in the RingCentral-verse who have much more innovative ways of making the most of their RingCentral service.

owen_white RingCentral Superfan Owen McGab Enaohwo is one of the latter. Owen and his business partners are working to build a web app that allows entrepreneurs to easily document their workflow processes. The app, SweetProcess, is designed to give businesses a top-down view of their standard operating procedures (SOPs).

The core idea behind SweetProcess – that technology can give even the smallest businesses big-business capabilities – is the same one that inspires RingCentral. So it’s fitting that Owen turned to RingCentral when SweetProcess needed business-class phone service.

“I used to use a competing phone system,” Owen told us. “I liked it, but I didn’t have the opportunity to add teams with different phone numbers. Plus, I can now take my entire phone system with me on my smartphone.”

What’s so unique about the way Owen uses RingCentral? At present, he is performing market research. He reaches out via phone to dozens of entrepreneurs to verify SweetProcess’ assumptions about what they want and need. SP2

“When it comes to making and recording calls, RingCentral is the one that knocks it out of the park,” Owen said. “It allows me to record even 30-minute or 1-hour calls.”

Plus, Owen is able to perform research calls from anywhere. The people he calls see his RingCentral business number, instead of his personal cell phone number – a big advantage for someone who makes dozens of exploratory calls a week.

“With RingCentral, I can take a call, summarize it and validate what my co-founders and I are trying to do,” Owen enthused. “We at SweetProcess are trying to make procedure documentation fun and easy, and RingCentral makes my job easy. What I can do with RingCentral, I couldn’t do with any other tools.”

Originally published Mar 25, 2013, updated Sep 01, 2021

Up next

Communication and collaboration

The Beauty of Vanity Numbers

Vanity phone numbers can provide a highly effective marketing lure. A few decades since the introduction of 1-800-FLOWERS and 1-800-LAWYERS, both are still going strong. Fast forward to 2013, and not a whole lot has changed. The positive impact of vanity numbers on marketing primarily boils down to leveraging the power of mnemonics. One study ...

Share

URL copied

Related content

Communication and collaboration

5 Top Trends for Small Business Communications in 2018

Communication and collaboration

Five Video Meeting Practices to Fuel Collaboration Among Remote Teams

Communication and collaboration

Knowing When to Upgrade to a VoIP Phone Service for Business When You’ve Been ...

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.