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MCM Telecom and RingCentral launch Push To Talk for RingCentral for Symphony

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In today’s fast-paced business environment, effective communication is essential for success, particularly for frontline workers who represent the face of many organizations. Recognizing this critical need, MCM Telecom and RingCentral have partnered to introduce a groundbreaking solution: Push To Talk for RingCentral for Symphony.

A New Era of Frontline Communication

This innovative communication solution combines the simplicity of a walkie-talkie with the power of advanced telephony and AI-driven features. In essence, Push To Talk transforms smartphones into smart communication hubs, enabling frontline workers to seamlessly integrate with their entire organization.

Key Benefits for Frontline Workers and Organizations

Push To Talk for RingCentral for Symphony offers several significant advantages, including:

Improved Efficiency and Cost Savings

  • Consolidate devices and apps: By eliminating the need for frontline workers to carry multiple devices, organizations can significantly reduce costs and complexity.
  • Optimize BYOD programs: Introducing BYOD programs can further reduce costs and streamline device management.

Enhanced Communication with AI-Powered Features

  • Instant video conferencing: Frontline workers can easily convert voice calls into video conferences to share visual information and seek assistance.
  • Live transcriptions and noise reduction: AI-powered transcriptions and noise reduction features enhance communication clarity, especially in noisy environments.

Seamless Collaboration Across Teams

  • Secure and reliable messaging: Push To Talk enables frontline and back-office workers to easily chat and share files, fostering seamless collaboration and improving overall efficiency.

Want to learn more?

Push To Talk for RingCentral for Symphony offers a transformative solution for frontline communication. By enhancing efficiency, improving collaboration, and reducing costs, this technology empowers organizations to achieve new levels of success. To learn more about how Push To Talk can benefit your organization, visit the MCM Telecom website.

 

Originally published Sep 23, 2024

Next-gen frontline communications

Unify essential workers on one communications platform with push to talk, AI, and more.

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