Sales Intelligence AI for sales insights and conversation intelligence AI-powered

RingCentral empowers Global Service Providers to handle “The new normal”


Facebook Twitter Linkedin Copy link post URL copied
2 min read

Today we live in a world where working remotely is the new normal. This shift is changing how people work and at the same time forcing businesses to rethink how they support their people including the increasing usage of mobile tools and applications to get work done. It’s no longer about the time spent in an office, but instead about how employers are supporting their workforce with modern-day communications solutions. Whether we are sitting in our homes, the office, or a cafe at the beach, workers today need the tools to communicate, collaborate, and connect with their teams, partners and end customers.

Service providers are a clear fit for solving remote work challenges, with mobility, networking, and 5G offers that connect workers wherever they are. RingCentral can help service providers offer an all-in-one solution for mobile workers with best-in-class cloud communication and collaboration. RingCentral’s service provider solutions are fully integrated, so end customers can experience a simple and fast journey to cloud communications from a brand they already know and trust.

Partnering with a cloud communications solutions provider like RingCentral means having a mobile-first, seamless communications and collaboration experience, without the infrastructure costs and challenges of updating and managing systems. I’m Homayoun Razavi and today RingCentral announced my role leading the company’s Global Service Providers business unit. RingCentral has key partnerships today with global service providers including AT&T in the U.S., BT in the UK, and TELUS in Canada. Our new business unit aims to simplify the journey to the cloud for service providers and their end customers—combining our world-class cloud communications platform with our industry-leading go-to-market strategy. For RingCentral, service providers present a strategic opportunity for mobile/5G innovation, global expansion, and legacy PBX migration.

I’m thrilled to be here at RingCentral and be joined by a world-class team including Sandra Krief, VP of Americas – formerly at BroadSoft, Coriant and Samsung; Yves Desmet, VP of EMEA – formerly at BroadSoft, Calix, and Clarent; Nicolas Nehme, VP of Global SE – formerly with BroadSoft, Cisco, and Sprint.

The opportunity is significant. Service providers globally can leverage RingCentral to accelerate innovation while delivering a proven cloud-based communications solution that is scalable, reliable, and secure. Partnering with RingCentral gives service providers a turnkey cloud-based solution that’s fully managed – without the OPEX and CAPEX burden. This allows service provider partners to dedicate resources toward other key strategic areas like 5G and IoT, while expanding revenue to capture demand in the growing Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) markets.

In my time here at RingCentral so far, I’ve had the opportunity to get to know some of the key folks from AT&T, BT, and TELUS who are working with RingCentral. The one takeaway that I hear from them is that RingCentral is a dedicated partner who deeply understands cloud communications, but also has a vision for how service providers can differentiate across their go-to-market and value-added solutions.

I’m excited to be here to double down and help drive these relationships forward and help RingCentral expand into new opportunities within the global service provider landscape. There is no better time than now for our partners to help businesses close digital gaps and adjust to the new normal.

To learn more about RingCentral’s service provider program, join our upcoming webinar hosted in partnership with Cavell Consulting Group:

Originally published Aug 20, 2020, updated Sep 29, 2022

Up next

A partner showing an employee something On Smartphone

Business leadership, GSP, RingCentral newsdesk

Enterprise Connect 2022: Doing more with a little help from our partners

Highlights: Our expanding hardware, ISV, and telecom partnerships play a critical role in how we are helping organizations meet the needs of a new era of work A hybrid cloud deployment can bridge the gaps between on-premises voice solutions and the better mobility and richer insights only the cloud can deliver It’s easy to leverage ...


Facebook Twitter Linkedin Copy link post URL copied

Related content