Category

Pick a topic

KJWW-TTG Unites Global Distributed Workforce with RingCentral

Ring Central Blog

Share

URL copied
1 min read

KJWW-TTG We are excited to announce that recently merged IMEG company, KJWW-TTG has selected RingCentral to unify its growing distributed, global and mobile workforce with a cloud-based communications solution.

Founded in 1955 and 1961, respectively, KJWW-TTG is a full service engineering consulting firm, covering the full spectrum of engineering—including construction support services needed to successfully carry projects from planning through construction phases.  KJWW’s dramatic growth over the years can be attributed to innovative engineering solutions, a collaborative project approach, and the firm’s ongoing commitment to education and employee retention.

With more than 1,000 employees distributed across 25 U.S. locations and India, KJWW-TTG is implementing RingCentral Office, a cloud PBX integrated with fully-featured messaging capabilities, to modernize business communication and nurture effective project collaboration.  Previously, KJWW_TTG  had multiple on-premise legacy systems that were expensive, difficult to manage, and ineffective for the widely distributed customer and employee base. As their business requires its employees to be highly collaborative with customers and amongst themselves, the fact that RingCentral also integrates with tools they already use, including Microsoft 365 and Salesforce, was a huge perk for KJWW-TTG to enable workforce productivity.

The deployment of a single cloud communications solution globally has significantly minimized the IT burden and eradicated a lot of business operational inefficiencies. In addition, KJWW-TTG has quickly adopted RingCentral’s team messaging and collaboration capability, Glip. Integrated with RingCentral Office, it offers powerful team communication, file sharing, task assignment, one-click meetings, and project management, enabling employees and customers to have meaningful and productive interactions.

To unify the globally distributed workforce in India, KJWW-TTG plans to use RingCentral Global Office, which enables multinational businesses to easily add multiple geographies to their single RingCentral Office account. This capability simplifies business communications across the globe between customers and business colleagues, bringing scalability to the enterprise without the difficulty of setting up multiple local systems.

At RingCentral, we are dedicated to providing the latest innovations that contribute to a more collaborative and efficient business environment for our customers. We’re thrilled to help the KJWW-TTG team turn around their business communications and experience all the benefits the cloud offers.

Originally published Apr 07, 2016, updated Mar 07, 2021

Up next

Communication and collaboration, Customer experience

Live Demo: Advanced Call Routing in Your Contact Center

An interactive voice response (IVR) system in your contact center helps reduce your per-interaction costs by letting callers choose between agent-based or self-service help. This capability allows customers to quickly self-solve basic issues such as bill pay and account inquiries, freeing your agents to handle more complex issues. RingCentral Contact Center is a complete, cloud-based ...

Share

URL copied

Related content

Communication and collaboration

5 Top Trends for Small Business Communications in 2018

Communication and collaboration

Five Video Meeting Practices to Fuel Collaboration Among Remote Teams

Communication and collaboration

Knowing When to Upgrade to a VoIP Phone Service for Business When You’ve Been ...

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.