Category

Pick a topic

This serial entrepreneur says RingCentral® “transformed my life”—why?

Ring Central Blog

Share

URL copied
2 min read

Whether you’re running a small business or you’re just thinking about starting one, you might want to listen to Jeremy Goding. The serial entrepreneur’s small businesses have made the Inc. 5000 and the Entrepreneur 360 list. Oh, and he just sold one of them for millions of dollars.

Aside from experienced leadership and outstanding teams, can you guess what all of Jeremy’s businesses, including his newest, CleanFloors.com, have in common? They use RingCentral.

Here’s why Jeremy has used RingCentral phone service in his companies for a decade—and why he still uses RingCentral for every business he launches.


✅  Empower your business with messaging, video meetings, and calls from anywhere, on any device with RingCentral MVP™. Get the free RingCentral MVP datasheet.

Learn everything there is to know about RingCentral MVP

Thanks for downloading! Enjoy the read.


RingCentral helps CleanFloors.com save labor—which means more sales and more money

In each business he started, Jeremy explains, “RingCentral played a very important part in the day-to-day operations.”

With the advanced call routing features, for example, CleanFloors.com is always able to forward calls to the right people:

ringcentral skill based routing customer service

“This saved us a lot of headaches and a lot of labor, so my salespeople weren’t dealing with customer service issues, and my customer service people weren’t dealing with sales issues.”

Jeremy also credits other features with helping his businesses operate more smoothly and profitably—such as the call identifier feature, which helps his staff identify both the importance of a call and what it’s likely to be about, so they can prioritize incoming calls.

RingCentral actually integrates with CRMs like HubSpot and Salesforce to show helpful caller details right on the screen when a call is received:

salesforce ringcentral integration

What feature does this serial entrepreneur love the most?

But the RingCentral feature Jeremy is most enthusiastic about is voicemail-to-text. “Sometimes you’ll get a voicemail that’s two and a half minutes,” he says. With the voicemail-to-text feature, a transcription of that voicemail message “comes right to your email, and you can read it in fifteen or twenty seconds. If you’re handling hundreds and hundreds of calls a week like I am, you’re going to save lots of labor. And in our business, lots of labor saved is more sales, which is more money. And RingCentral will definitely help you achieve that goal.”

Jeremy also has a message for small business owners intrigued about the benefits of RingCentral but worried that transitioning their company’s phone system might be too disruptive: “It’s easier to switch than you think.”

To understand more of why Jeremy Goding is such a RingCentral fan, hear his story in his own words:

Originally published Oct 03, 2019, updated Aug 16, 2021

Up next

Small business, SMB customer stories, SMB productivity

See how this leading CRM company uses RingCentral to earn customer loyalty

The founders of PipelineDeals attribute much of their CRM platform’s success to something few other software makers even talk about: the real, person-to-person relationships they establish with customers. Yes, the company’s CRM solution is innovative. That’s one reason PipelineDeals has the become most adopted app of its kind among small and mid-sized businesses, serving more ...

Share

URL copied

Related content

Small business, SMB communication, SMB productivity

3 Ways Free File Sharing Makes Your Team More Productive

Small business, SMB communication, SMB productivity

4 cool ways to use file sharing in your RingCentral app

Small business, SMB communication, SMB mobility

The best collaboration software for efficient remote teams

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.