Ultimately, Kathy adds, many doctors can’t keep up with all the changes that are taking place in the regulatory and reimbursement environments. That’s precisely where KMC University comes in.
KMC University is a consulting company for physicians – chiropractors, specifically. Compliance and reimbursement are the firm’s two principal areas of specialization, and it has 14 team members on board.
Some KMC University employees are charged with leading on-site courses across the country. Others record web-based classes, in which clients participate on their own time. The company’s goal is to meet the needs of chiropractic offices large and small – and because its 14 staffers are located around the nation, Kathy notes, cloud computing is essential to keeping everyone on the same page.
KMC University has found RingCentral to be an especially valuable resource. RingCentral’s cloud phone system has all the features that KMC University needs, Kathy noted, and it’s a perfect fit for the company’s phone-dependent business model.
“We have clients are all over the country, as well as a large team of coaches,” Kathy told us. “With all the service levels we offer – the online university, website subscriptions, webinars and on-site visits – it’s great that every person here has his or her own phone.”
KMC University’s sales have been doubling each year, due largely to the hard work the company’s employees are putting in. Because they’re scattered across the country, RingCentral is instrumental in keeping everyone connected.
“RingCentral,” Kathy says, “is a huge help for us.”
Originally published Nov 19, 2012, updated Aug 07, 2020