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Leaving the Office Behind Opens New Opportunities

Ring Central Blog

Written by RingCentral Team

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We recently asked our customers – owners of small and medium-sized business across the U.S. – how their businesses operate. This survey reveals that single-location workforces are becoming less common; more and more workers, it appears, are doing their jobs remotely.

Here are the complete results:

1. How much time do your employees spend conducting business away from the office?

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2. When making or receiving business calls outside the office, do you try to give clients the impression that you are at your office?

impression2 3. Describe your office environment.

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4. Do you plan to expand your business in 2010?

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5. If you plan to expand your business, what will be the working environment for new employees?

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These results illustrate how small business owners are adapting to today’s economic conditions. For example, only 15% of respondents report having all employees work from a single location, while the majority – a whopping 57% – work from a virtual office.

Running a business under a virtual-office model reduces office-related rental expenses and allows companies to expand their talent pool beyond a limited geographical area. In other words, the virtual-office model provides a win-win solution for businesses.

As more companies sharpen their competitive edge by applying the virtual-office model, it’s crucial for businesses to adopt a phone system designed for the modern and mobile business environment. This is where RingCentral shines.

“RingCentral facilitates the seamless integration of distributed employees into a single business phone system, regardless of the employee’s choice of phones – mobile or fixed-line,” says Vlad Shmunis, CEO of RingCentral. “The best part is that businesses do not need to spend a single dollar in capital expenditure.”

RingCentral conducted this study from October 16 to November 11, 2009. More than 300 customers responded to its online survey.

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