Category

Pick a topic

How to Distinguish Between Personal and Business Callers

Ring Central Blog

Share

URL copied
< 1 min read

Wouldn’t it be great to be able to determine whether it’s a personal or a business call that’s coming in to your phone?

Not to worry – there is a feature on your account that lets you display the called number (i.e., your RingCentral number) instead of the caller’s number.

This feature, called the “Called Number”, can be toggled in the Call Information window.

To toggle it, log in to your online account at https://service.ringcentral.com. Then navigate to:

> Settings > My Inbound > Call Handling
> Scroll down to the bottom of the Call Handling window:

User Call Handling Panel

> Click Call Information:

Call Information Panel

> Click Called Number
> Click Save

For related features found on the Call Handling page, read on for more info.

As an additional bit of call information, you may also request your caller to announce his/her name before you accept the call.  Please visit our support article Call Screening During Business Hours and watch this video to learn more.

Featured image courtesy of: Nick Nada via photopin cc

Originally published Mar 04, 2013, updated Jul 20, 2021

Up next

Communication and collaboration

Cloud Chat Tuesdays: The Influence of Cloud

What’s better: on-premise or cloud-based software? At this year’s ITExpo East in Miami (a conference where RingCentral exhibited), an entire panel of industry experts attempted to make sense of that question. Even when their conversation concluded, however, much remained unresolved. Is there a single “best” choice? The simple answer is no – different companies will ...

Share

URL copied

Related content

Communication and collaboration

5 Top Trends for Small Business Communications in 2018

Communication and collaboration

Five Video Meeting Practices to Fuel Collaboration Among Remote Teams

Communication and collaboration

Knowing When to Upgrade to a VoIP Phone Service for Business When You’ve Been ...

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.