The Security Question is RingCentral‘s way of verifying your identity in order to preserve the integrity of your account. RingCentral’s customer service representatives are neither expected to say nor provide hints in case you cannot remember the answer to the Security Question. None of your requests can be completed without the correct answer. To change your security question, watch the video above.

For more information on RingCentral security measures, click on any of the following Knowledge Base articles: