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Enabling effective communication and collaboration during COVID-19 for distributed and mobile organizations


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2 min read

It’s a challenging time

School is closed and my children stayed home today. Clearly, my family’s case is hardly unique. Educators are scrambling to find solutions to ensure students continue their learning paths. Healthcare providers are challenged to provide care and communicate effectively in real-time with their patients and with each other. Nonprofits are creating awareness and connecting communities locally and globally with the right information, care, and help.

At RingCentral, we would like to help

Our technology enables mobile and distributed teams and entire organizations to communicate, collaborate, and stay productive while minimizing risks to health and safety. We have been focused on making communications more accessible and seamless for over a decadewe see it as our duty during this difficult timeto promote health and safety around the world.

Has your organization been impacted by the pandemic? Are you an educator (K-12 or community college) facing closure due to COVID-19, or a healthcare provider, government entity, news media organization, or nonprofit fighting COVID-19? We are offering you RingCentral Office, free of charge.

RingCentral Office will provide all those impacted with video conferencing, team messaging, business phones, and even SMS and faxall modes of communication needed by teachers, students, healthcare providers, and non-profits as they come to terms with the impact of COVID-19.

For teachers who now have to ensure students remain on their educational paths through distance learning, RingCentral’s video conferencing capabilities, team messaging and screen sharing enable them to stay connected with their students while they learn from home. RingCentral’s cloud-based phone system also provides phone numbers to every faculty member, teacher, and student, enabling them to call and send/receive SMS using those numbers (rather than personal mobile numbers).

Similarly, healthcare providers who need to check in on their patients’ well-being can also leverage RingCentral’s business phone service. In addition, faxing any documentation, whether that’s prescriptions, billing details, previous health records, etc., is also offered to ensure that the health and safety of patients are not compromised.

Government entities responding to the crisis can use the powerful collaboration capabilities of RingCentral Office to coordinate critical projects between agencies or employees—with the high security standards.

Media organizations that need to quickly establish highly efficient collaboration solutions can use RingCentral Office to vastly improve workflows. RingCentral Office also provides secure and reliable remote video communications.

Non-profit organizations are offering services to impacted people mainly via phone and text, and the RingCentral solutionwhich can be enabled within minutes for the entire organizationmakes it a viable option so those on the frontlines of the crisis don’t lose time.

We are in it together!

As a global organization with employees around the world, we have used our tools extensively to stay connected during this time of crisis. We felt it was our responsibility to offer the same solution to educators, healthcare providers, and nonprofits, all of who are working globally to bring an end to this crisis.

On behalf of our global workforce here at RingCentral: stay safe and thank you.

Click here for more information.

Originally published Mar 11, 2020, updated Jan 30, 2023

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