I started my career at Avaya, where I spent 19 years. Early on, I learned an eye-opening lesson. I believed products could be sold entirely on the strength of the brand and position of the seller. Trust could be formed by data and well-formulated arguments. What I found is that brands and facts are important pieces of the equation. But heart is equally important. The relationships we carry close convey the trust we need for making mission-critical business decisions – provider to partner and partner to customer.
Fast forward a few years and I’m now at RingCentral – on the frontlines of the unified communications cloud movement. I see how organizations are enabling their teams to engage, collaborate, and be productive.
Today I am excited to announce the merger of my past and present as Avaya and RingCentral further their partnership with general availability. Avaya Cloud Office by RingCentral (ACO) gives businesses an enterprise-grade, all-in-one cloud solution that delivers seamless collaboration across voice calls, team messaging, meetings, video conferencing, file sharing and more. And for existing Avaya partners and customers, this is available through the extensive and trusted ecosystem that Avaya has nurtured for many years.
ACO allows businesses to:
- Transform their business communications and easily scale at a pace that’s right for them.
- Simplify communications through one app available on a wide range of devices and locations.
- Have peace of mind because their communications platform has industry-leading security and support from two global leaders in communications and collaboration solutions.
- Take advantage of RingCentral’s open platform with over 200 pre-built business solution integrations.
I’m excited to see this new offering generally available, on-time, and ready for business. There has never been a more important time for businesses to transition critical communications to the cloud. Avaya Cloud Office by RingCentral allows teams to maintain productivity from anywhere, anytime, and from the device of their choosing. We believe that with Avaya Cloud Office, businesses can keep moving forward.
Originally published Mar 30, 2020, updated Sep 10, 2021