All of us at RingCentral send our heartfelt thoughts and well wishes to those who have been impacted by Hurricane Harvey and the subsequent tropical storm. We sincerely hope that you, your loved ones, and colleagues are safe and secure.
We know the needs of your family and neighbors are your top concern right now, and we want you to know that the RingCentral team is here and ready to assist if and when you need us in the weeks to come.
If your business has been impacted by the disaster, please call Customer Support at 1-888-898-4591 to let us know that you’re safe and how we can help you. Rest assured that if you are physically unable to access your office or you are without internet connectivity or electricity, your business communications system will continue to work in the cloud. Please don’t put yourself or your employees at risk with unnecessary travel, as you can access your RingCentral service on any computer or mobile device, from anywhere with internet access (or the additional option of a cellular connection when using the RingCentral Mobile app).
To help you manage your RingCentral service through this storm and subsequent recovery, we have compiled this list of how-to articles and resources.
On a personal note, as a fellow Texan located in Dallas, this disaster hits very close to home. My heart, thoughts, and prayers are with you at this very difficult time, and I wish you the best as you recover from this crisis.