Pick a topic

80% of Sales Professionals in the UK Told Us that IT Support Is Vital To Making a Sale

Ring Central Blog


URL copied
1 min read

Sales and IT - FINAL

At RingCentral we think the IT department has a huge part to play in running a successful business. This month, we teamed up with Censuswide to ask sales teams across the UK if they feel the same way, and luckily they do! In fact, our survey revealed that UK sales professionals believe that just under a third of their sales can be directly attributed to IT.

Over 500 sales professionals were questioned for the research, to investigate the importance of IT support to sales teams. The survey revealed that 80% of sales professionals believe that software installed by IT has made it easier for them to make a sale, and over 90% feel supported by IT. That’s a lot of love between the two departments.

“What percentage of your sales can you attribute to IT?”

The relationship between sales and IT is integral to business efficiency and these stats demonstrate how vital the IT department is to sales teams in the UK. It’s encouraging to see so many sales professionals being complimentary about their IT departments, and really shows just how important IT has become to support and enhance business operations.

The research also revealed:

While the majority of sales professionals still believe the role of IT is to provide technical support and maintain systems, a large number know that looking after devices and networks is not IT’s only job. In fact, more than half (55%) understood that the IT department improve the business by introducing new IT processes and infrastructures. With the rise of team collaboration and off premise cloud networks, KPIs for IT teams are evolving from reducing downtime to boosting efficiency and supporting the sales, marketing and operations departments.

You can view the full results here.

Originally published Aug 31, 2016, updated Aug 11, 2020

Up next

Business leadership, IT leadership, RingCentral updates

Disrupt Your Regular Schedule to Attend ConnectCentral 2016 with Doug Leone, Managing Partner, Sequoia Capital

If you haven’t registered yet for RingCentral’s first-ever user conference, ConnectCentral 2016, there’s still time. But don’t wait too long. From September 12–14, ConnectCentral will be the epicenter of UCaaS learning, training, in-depth immersion into current and emerging UCaaS technology and solutions, and professional networking. And, as is always the case in San Francisco, big ...


URL copied

Related content

RingCentral updates

Twitter’s New Audio Feature Shows the Value of Combining Voice and Digital

RingCentral updates

How RingCentral’s Cloud-based Communications Solutions Enabled a Flawless ...

RingCentral updates

As the State Locked Down, California’s Water Coalition Kept its Communications ...

Before you go...
Get our very best content for free and start working better from anywhere
You’re in! Thanks for signing up. Keep an eye out for our emails in your inbox.
Get the Remote Work Playbook
Everything you need to know in one place
Get the 2021 State of Hybrid Work Report
Learn how businesses are managing a partially remote workforce
You’re in! Thanks for signing up. Enjoy your copy of the Remote Work Playbook.