4.8
(14501 reviews)
Summary:
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Source: Google
5/5
Customer service representatives are very knowledgeable, helpful and pleasant to speak with. I was having an issue and 1 representative would not give up until they solved it, which they did. I would recommend RingCentral.
Source: Google
5/5
Great product. Very reliable and flexible.
Source: Google
5/5
It took a while, but I think they finally have it right. For me, the data base was useless; the emails did not work; finally when I got to speak to a live person did everything work properly after a few minutes of tweaking.
Source: Google
4/5
resolving issues quickly when you contact them.
Source: Capterra
5/5
RingCentral Office Review Pros: The functionality of this software is so impressive. It has really been the perfect choice for my company. It's so easy to use. Cons: I haven't had any negative feed back from our customers on this software. Our customers find it so much easier to use than our previous software. Overall: My overall experience has been very positive. Such a positive change on our organization. It makes things much more simple for our customers.
Source: Capterra
4/5
Decent VOIP service Pros: The flexibility of being able to use connect to the phone service via landline, computer or cell phone app. Cons: The landline phones that you can use to connect to their services are limited, not just any phone will work and they don't send you a free conversion tool. To buy one of their phones is expensive, and when I called to see if they could send me a list of refurbished phones that were available to purchase, I never received anything. Overall: Connection is above average and wide range of device options is convenient.
Source: Google
5/5
Source: Google
4/5
Overall a great experience
Source: Google
4/5
They are gaining speed and have uped their game as far as customer services goes. That would be the only thing they need to better for me giving them 5 stars but they are getting there.
Source: Google
5/5
Source: Capterra
4/5
Ring Central - Review Pros: I really like this product. It is relatively easy to use. I like there new set up. Cons: However, I have run into some problems with billing issues. Overall: It is a great product and their customer service is really easy to work with when you have issues.
Source: Capterra
5/5
A phone system for the future Pros: RingCentral's business communications platform integrates with other productivity-enhancing apps to create the ultimate business communications platform. Works with G Suite, Office 365, and many industry-leading CRMs. Cons: Contact management could definitely use some improvement, especially between desktop and mobile apps. Overall: Overall, we have had a wonderful experience with RingCentral, our number and system were set up in minutes and we easily added employees as we have grown.
Source: Gartner
4/5
Ringcentral will transform your enterprise communication posture while reducing TCO. Ringcentral has been a great partner for us in the digital transformation of our retail sites. We are in the process of converting all 2000+ locations from POTS services to Ringcentral's VOIP service, and it has been a great experience.
Source: Google
5/5
Tech Support was efficient and friendly. Very helpful in initial setup.
Source: Google
5/5
Source: Gartner
4/5
Ring central provides me with worry-free communication. RingCentral is used as the main source of telecommunications across all teams, departments within my company. Ringcentral provides me and my colleagues with a variety of options to communicate such as through the mobile application, desktop application and through connection via a physical phone. All of the above options have always provided a reliable connection, as long as my internet connection was good enough.
Source: Google
5/5
Great product and an incredible onboarding experience. Ring Central really aims to ensure you are comfortable with their technology. Highly Recommend!
Source: Gartner
4/5
RingCentral for phones just works! RingCentral is a good product, we use for IP telephony and Glip app...they bundle quite a bit together.
Source: G2 Crowd
3/5
"Be sure to clarify what you want from RingCentral" What do you like best? Honestly, the meetings and the phone services are really good. Both the desktop and mobile apps work as advertised. What do you dislike? The settings can be a bit confusing, but their chat support is on point. For instance, if you chat with a support rep, after they verify you are you, tell them " I want my desk phone to ring, then my mobile app, then my desktop app" they will do it for you. Recommendations to others considering the product: Yes, I'd say this was worth it What problems are you solving with the product? What benefits have you realized? We recently replaced our entire phone system with RingCentral phones and the RingCentral Meetings app. Cloud based IP and web connecting apps are all up to date and run as they should.
Source: Google
5/5
Everyone is super friendly and helpful whenever I need an assistance. The application is very user friendly.
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