Reviews

Great customer service!! Always available.

We've been with RingCentral for almost 15 years. If there is an issue (very rare) the tech team is on it with just pone call. You can't go wrong with their service. Easy to manage and setup. Adding and changing users is a snap. The BEST part we like is the capability to ring several lines at once. Operating a global training business lets us provide our customers a human that answers the phone without voicemail 16 hours of every day. After hours, callers are sent to voicemail immediately and we receive a text and email within a few minutes to reply. GO RINGCENTRAL!!!!!

Always great customer service!

great follow up service thank you

Very good customer service, price is decent. Would give minus 1/2 star for sometimes poor call quality. I left them briefly for Vonage - horrible mistake, returned as quick as I could.

I am just a small business and Ring Central treated me like I was a large customer. The service is great and the people I work with are wonderful

calling is very good most of the time. text message feature saves time because you sent immediately after a conversation.

I like the concept, but the cost of use just increased drastically, and reliability is not quite what it should be. For example, when answering a call it is necessary to press 1 to accept or 2 to reject the call. Sometimes when 1 is pressed it will not answer the call. Also, it is possible to have the system call multiple phones sequentially. This sequence can be changed via the web interface, but calls do not always go to the phones specified. Cell phones are occasionally skipped in the sequence and calls are sent to a desktop IP phone which we have only as a last ditch effort to catch all calls.

This service has been our LifeLine since 2009. We, as a small business, give this service the highest rating possible and accredit them to our continued growth and success. The professional service we have experienced has been and continues to be, excellent! We are grateful and thankful with how they have managed our business. Thank you.

Nothing faster or more simple to setup. Always a friendly voice to help me through the parts of the program I don't fully comprehend. Thanks, Rob

We use RingCentral for our phones systems and conference software. Since switching to them, we're extremely happy with the services and support that is available. They're highly recommended.

I like Ring Central, its very convenient, they have live customer service and I recommend it. I've used it for years, lots of new options for video conferences etc.

Been a customer for years they could be small things improved but as far as the pricing it is pretty fair for the amount of numbers and lines are use although customer service could be better.