4.8
(14838 reviews)
Summary:
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Source: Google
5/5
Source: TrustRadius
4/5
One of the most used pieces of software in our office! Use Cases and Deployment Scope - We use RingCentral for both incoming toll-free calls and conference calls. It solves the business problem of multiple people in different locations. Our entire organization uses Ring Central, and we have for about four years now. Pros - Routing incoming calls to different numbers -Conference calls Cons - Really can't think of any Likelihood to Recommend - If your company has people in different locations, RingCentral is ideal. Everything is cloud-based: no need to purchase and install expensive systems at various locations. Very cost-effective for small companies! RingCentral Feature Ratings Return on Investment - Very positive. Well worth the investment. -If yours is a small company or a larger firm, the ROI is excellent. Support - Excellent support. Every time we had a challenge or a question, support was fast, knowledgeable, and efficient.
Source: Google
5/5
Amazingly cost effective and full-featured web communication platform.
Source: Google
5/5
Used for years - system has a lot of features which get complicated if you don't use them regularly. Tech support is always available and they are very knowledgeable, patient, pleasant and helpful.
Source: Capterra
4/5
Business phone system thats easy to use! Pros: Easy to use and lots of different features. I love the click-to-dial feature and how easy it is to forward the call to my cell phone so I never miss a call from a customer. Cons: The only problem I have is I get a TON of spam calls. My RingCentral number is also the same number to a hardware store so I get a lot of calls from their customers as well. Overall: My overall experience with RingCentral has been good. I would just recommend fixing the unsolicited callers issue.
Source: Google
5/5
My experience with representatives of Ringcentral is usually excellent and if it ever occurs that such a rating goes an opposite direction, I would certainly apprise the appropriate personnel at Ringcentral.
Source: Google
5/5
My previous carrier had issues in keeping the texting feature up and running. So I decided to try another company. They tried but after 6 weeks of trying they couldn't get the number ported over. So I found RingCentral and decided to try them. Well the number made the switch on the day they promised. It took a couple of more days and calls to tech support for the original company and the intermediate company and RingCentral but they are very diligent in working out the little bugs in making the switch. It took about 10 days to get everything switched over. They are great and I recommend them highly.
Source: Google
5/5
Great Service!
Source: Capterra
5/5
RC Review Pros: I have used Ring Central as a user for a little under a year. It is easy to set up and integrate with my other software. It has many features that I don't use, but love that they are available. Cons: Ring Central tends to be very glitchy. I do not use video usage because there is better software on the market for that purpose. Overall: Overall, Ring Central is a simple and easy communication tool that I would recommend.
Source: iTunes
3/5
Needs Apple Watch Support The app has improved greatly over the past few months, however this app is in desperate need of support for Apple Watch other than just the basic notifications.
Source: Google
5/5
Excellent service and product. So versatile with so many options that it get's a bit complicated but they are only one call way and they always come thru with setting up your number. Go for it!
Source: Google
5/5
The configuration of my service was effective and timely. Great service!
Source: Google
3/5
Source: Google
4/5
Source: iTunes
5/5
Fantastic Application Business Portal We’ve been using Ring Central for over 10 years now. It’s never let us down with business. We have our Fax setup and our 800 number! To save endless worry our company faxes our documents to our business then stores them. Ring Central is not just an answering service! Your service can be moved to a complete virtual office. It’s been 100% reliable and we pay annually now. We have modified our calling and greeting and extensions. Customer service is there to walk you through each step. It’s great to call and your Directory Identification Shows up. They send us our call logs and filter the spam. Take the time to start basic with your numbers and forwarding calls. Then learn how your VIRTUAL OFFICE SHOULD BE PRESENTED. Alinea Adair - Medallion
Source: Google
5/5
Source: Google
5/5
Source: Google
5/5
Love the phone system.
Source: Google
3/5
Source: Google
5/5
I have been using Ring Central for over a year and can't say enough good things about the company. Very professional, Friendly, and helpful staff that are there whenever you need them!
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