In February 2023, RingCentral and Amazon Web Services, Inc. (AWS) announced a strategic partnership making RingCentral’s Unified Communications as a Service (UCaaS) solution available to customers. Together, RingCentral and AWS will allow businesses to modernize their communications by jointly supporting and providing RingCentral’s industry-leading cloud solution to its customers.
The decision to join forces was fueled by the growing demand for cloud-based communication solutions among businesses seeking scalable, secure, and flexible alternatives to traditional on-premises business systems and other fragmented communications channels. With RingCentral’s expertise in business communications and AWS’s unmatched cloud infrastructure, the partnership will redefine how businesses communicate and collaborate in the age of AI.
RingEX is now available on the AWS Marketplace
RingEX, now available in the AWS Marketplace, empowers businesses to streamline their communication workflows and enhance productivity by seamlessly integrating voice, video, messaging, and collaboration tools into a unified platform. Leveraging the power of AI, RingEX goes beyond conventional communication solutions, offering intelligent features such as automated call transcription, sentiment analysis, and a personalized AI assistant to optimize user experience and drive meaningful interactions. Organizations choose RingEX because it’s:
- Complete: It’s a single app for calls, video meetings, messaging, SMS and fax, ensuring every user’s communications needs are met.
- Simple and flexible: Flexible migration paths make it simple to move your on-premises PBX to RingCentral’s cloud solution.
- Reliable, trusted quality: With over five consecutive years of 99.999% uptime, RingCentral has a proven track record of reliability. Globally recognized security and privacy certifications ensure your data stays safe.
- AI-powered: An AI assistant for phone calls, video meetings, and team messaging unearths valuable insights and boosts productivity.
- Deeply integrated: With over 300 out-of-the-box integrations, you can embed RingCentral into leading business apps to enhance existing workflows.
Why the RingCentral and AWS Partnership Benefits You
RingCentral’s inclusion on the AWS Marketplace offers many benefits to customers, including:
- Simplified Procurement: Purchasing RingEX via the AWS Marketplace streamlines the procurement process, eliminating the need to add vendors to internal systems.
- Security and compliance: Offerings on the AWS Marketplace undergo thorough security and compliance vetting, ensuring solution integrity and reliability.
- Consolidated billing and management: Get a single invoice for all of your IT spend through AWS instead of multiple bills from all of your vendors.
Getting started with RingCentral and AWS
By purchasing RingCentral through the AWS Marketplace, you’ll be able to procure RingCentral’s AI-powered communications solution with a simplified procurement process, all while helping to meet Enterprise Discount Program (EDP) requirements. Request a private offer on the AWS Marketplace to get started today.
Originally published Apr 02, 2024, updated Apr 15, 2024