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Customer Experience Chapter Rwanda: The latest Digital Customer Care trends in Africa


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The RingCentral Engage team will join Customer Experience Chapter 2018 on March 27 and 28 in Kigali, Rwanda. This event will bring together leading minds in customer experience from across the service sector in the country and internationally, all of whom are committed to deliver extraordinary experiences for customers. The event will be an opportunity to learn about the latest trends, customer experience strategies and solutions.

Customer Experience Chapter Rwanda


On March 27 from 11.45 to 12.30Olivier Mentine from RingCentral Engage will share insights about Digital Customer Care in Africa. Join us to learn about:

  • The latest digital trends in Africa
  • Customers’ new expectations
  • How to choose the right digital channels for your audience and market
  • The right approach to develop an omni-digital strategy 

Our team will also be available both days to discuss your specific needs and how we can help you address them. Do not hesitate to contact us now to arrange a meeting!

Before the event, get a preview of what you will learn with our articles on the event blog:



Kigali Serena Hotel

KN 3 Avenue,

Kigali / Rwanda

Originally published Mar 15, 2018, updated Dec 30, 2022

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