5 ways to hang onto contact center agents

CX / Customer experience

Built to win: A Customer-centric culture starts with your employees

Article highlights: A successful contact center is customer-centric. Annette Franz’s latest book focuses on this important concept. RingCentral’s digital technology can fill the gap for companies looking to optimize their operations. A successful company shouldn’t look solely at winning customers, but at developing a strong culture within. 👩‍💼 💫 Teamwork makes the dream work 💫 ...

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