End of year festivities are here!

For most of us, that means cozy fires (or maybe sunny breaks?), family and friend gatherings, and perhaps a cup of well-deserved eggnog. How about a quick end of year-getaway? Yes, please!

For getaway owners? These magical times often mean a flurry of bookings, urgent late-night calls about the thermostat, and a rush of common questions about your property that threaten to steal your festive cheer.

But what if … you have the perfect co-host? The one who never sleeps and can answer every “What’s the WiFi password?” or “What time can I check in?” with instant, personalized cheer?

Enter Office@Hand AI Receptionist (AIR): the lifesaver that every short-term rental host needs, especially when the bookings are coming in hot and your inbox is overflowing. AIR provides a level of instant availability for your guests that drastically improves your customer service ratings and it guarantees you never have to miss another important guest call.

Four ways AIR adds value to short term rentals hosts:

1. Your guests get instant answers with a human touch, 24/7

Your tired travelers arriving at 2 AM will not be checking the house manual. Rather, you’ll receive a call or a text. With AIR, there is no need for you to be awake 24/7. Your AI Receptionist will provide check-in codes, WI-FI details, and troubleshooting steps. Tis the season to give your guest the immediate peace of mind, so you get to sleep soundly.

2. Master the holiday cheer

The holidays are all about fun, local experiences. Instead of typing out a list of local events when your guests inquire, let AIR act as a personal concierge.They ask about where to go? Let AIR summarize To Do’s via a call or have it Instantly send your guests a text with a link to direct them to the town’s local webpage with festivities and events. Easy peasy!

3. Filter the noise but escalate the fires

We get it, not all calls are equal. Your AI Receptionist is smart enough to handle routine questions, but when a true emergency happens (a burst pipe, for example), it needs to be an instant escalation to you, your maintenance team, or whoever you choose to be contacted to handle the drill.

4. Give yourself the gift of time to focus on what matters for your business

By letting AIR take over the repetitive, time-consuming communication, you receive your ultimate holiday treat: your time. Focus on the true joys of hosting: leaving a personalized welcome gift, writing that thank you-note, handling that fire, or simply closing your laptop to enjoy this wonderful holiday season.

Happy holidays from all of us at RingCentral & AT&T Office@Hand.

Ready to order? Follow instructions here to instantly go live: https://assets.ringcentral.com/us/guide/how-to-order-ai-receptionist-for-attofficeathand.pdf

Visit AT&T Office@Hand to learn more.

Originally published Dec 19, 2025