Communication & collaboration, CX / Customer experience, IT leadership The collaborative contact center: How the agent wins Sheila McGee-Smith
Business leadership, Communication & collaboration, CX / Customer experience, IT leadership, Productivity The collaborative contact center: how the customer wins Sheila McGee-Smith
CX / Customer experience, RingCentral products 2020: The Digital CX Hockey Stick Moment? Sheila McGee-Smith
CX / Customer experience, RingCentral products Enterprise Connect: Cloud Contact Center 2.0 Sheila McGee-Smith
