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Julien Rio
4 articles
Customer Experience,
Employee experience
Introducing Engage Messaging: Continuous conversations across all devices for a better customer experience
Julien Rio
RingCentral Updates
Twitter’s New Audio Feature Shows the Value of Combining Voice and Digital
Julien Rio
Business Leadership,
Customer Experience,
IT Leadership
Google+ is dead, long live Google My Business
Julien Rio
Business Leadership,
Customer Experience,
IT Leadership
Let’s clearly distinguish Omni-Digital and Omni-Channel
Julien Rio
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